Salesperson - Jeddah

Job Overview

We are currently looking for an enthusiastic and customer-oriented Salesperson to join our team in Jeddah. The successful candidate will be responsible for engaging with customers, identifying their needs, offering appropriate products or services, achieving sales goals, and supporting customers professionally throughout the sales cycle. This position demands excellent communication, product knowledge, customer service expertise, sales awareness, and the capability to thrive in a dynamic retail or business setting.

Key Responsibilities

• Greet and interact with customers, understand their requirements, answer their queries, and deliver a positive sales experience.
• Clearly demonstrate product features, benefits, pricing, promotions, warranties, and available options.
• Identify sales opportunities and recommend suitable products or services to convert inquiries into completed sales.
• Achieve or surpass individual and team sales targets, revenue goals, and customer service standards.
• Conduct thorough customer needs assessments by asking relevant questions regarding preferences and budget constraints, providing tailored solutions.
• Promote additional or complementary items such as upgrades, accessories, or special offers when appropriate.
• Accurately handle sales transactions including orders, invoicing, payments, discounts, returns, and exchanges using approved systems.
• Conduct follow-ups with potential and existing customers, respond to inquiries promptly, and assist with customer retention efforts.
• Address customer concerns and questions professionally, escalate complex issues to supervisors or relevant departments as needed.
• Monitor product stock levels, verify availability, communicate delivery timelines, and coordinate with inventory or operations teams.
• Maintain organized and attractive product displays, correct pricing labels, promotional materials, and cleanliness of the sales environment.
• Stay updated on product information, competitor offerings, promotions, pricing, and market trends.
• Maintain accurate records of customer data, sales activities, orders, follow-ups, and transaction details in authorized systems.
• Provide detailed reports on sales performance, customer feedback, product demand, stock issues, and common customer questions.
• Collaborate closely with departments such as Sales, Customer Service, Inventory, Finance, Marketing, and Operations to support company objectives.
• Comply with company policies regarding sales procedures, pricing and discount rules, payment controls, customer privacy, safety standards, and local legislation.
• Assist with daily store opening and closing duties, product replenishment, inventory checks, and overall sales area readiness.

Qualifications and Skills

• Preferably have previous experience in sales, retail, customer service, business development, account management, or related fields.
• Minimum educational requirement is a high school diploma or equivalent; higher education such as diploma or bachelor's in business administration, marketing, sales, or a related discipline is an advantage.
• Familiarity with sales techniques including needs assessment, product recommendation, objection handling, upselling, cross-selling, and closing deals.
• Strong customer service orientation with a friendly, patient, and solution-driven manner.
• Excellent verbal communication skills to clearly explain products, pricing, promotions, terms, and recommendations.
• Ability to ethically influence purchasing decisions, respond to objections, and effectively present value propositions.
• Capacity to learn and communicate detailed product information and competitive advantages.
• Basic proficiency with point-of-sale systems, CRM tools, email, Microsoft Office, and sales or inventory software.
• Numerical accuracy in processing pricing, discounts, payments, invoices, and transaction totals.
• Organizational skills to manage multiple customer inquiries, sales activities, follow-ups, and competing priorities efficiently.
• Ability to work collaboratively within a team and contribute positively to a performance-oriented environment.
• Goal-driven with a focus on meeting or exceeding sales, productivity, attendance, and customer satisfaction goals.
• Fluency in English is required; knowledge of Arabic is preferred to facilitate communication with local customers in Jeddah.
• Flexibility to work varied shifts, including weekends, holidays, and peak business periods as required.

Work Environment and Benefits

• Join a cooperative sales team dedicated to delivering excellent customer experiences, strong product expertise, and dependable service.
• Opportunities for professional growth focusing on sales strategies, product knowledge, customer service, and commercial skills development.
• Recognition and reward systems that appreciate sales achievements, customer satisfaction, teamwork, and ongoing improvement.
• Cross-departmental collaboration involving Sales, Customer Service, Inventory, Finance, Marketing, and Operations to foster business expansion.
• This position is based in Jeddah, providing the opportunity to build and strengthen customer relationships within the local market.

Diversity and Inclusion

We are committed to fostering an inclusive workplace and encourage individuals from all backgrounds to apply. Accommodations during recruitment are available upon request to ensure a fair hiring process.