- Experience
- Any
- Salary
- CAD 42,000 – CAD 66,000 / year
- Openings
- 1
- Posted
- 2 hours ago
- Work mode
- Work from home
- Resume
- Required to apply
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Job description
Overview
GoHiya is seeking a dedicated Sales Support Coordinator to join its remote team based in Canada. The role focuses on coordinating incoming destination-management tasks specifically for Italy and Mediterranean regions, integrating sales support, client communication, and detailed reporting to maintain deadline adherence and data accuracy throughout the workflow.
Key Responsibilities
- Oversee assigned sales support duties related to incoming destination management for Italy and Mediterranean markets, ensuring deadlines and data integrity are consistently managed and traceable.
- Evaluate incoming data collaboratively with sales and proposal support teams to identify and address any gaps or inconsistencies before progressing to the next workflow stage within the Canada team.
- Monitor outstanding tasks by maintaining open communication with clients, conducting research, and providing coordination-centered support; ensure record accuracy, ownership, and deadline visibility.
- Record all decisions and handoff details clearly, utilizing account knowledge and established workflows to enable seamless continuation of work by other colleagues without loss of context.
- Support quality assurance by using proposal and pipeline support processes; escalate issues when source data cannot be verified based on available information.
Success Criteria
Effective performance means reinforcing deadline control, completing records thoroughly, and confirming source accuracy. All unresolved items should have an accountable owner, and completed tasks must have verifiable evidence trails.
Ideal Candidate Profile
- Experienced in destination management for Italy and Mediterranean areas, combined with strong skills in sales support and product familiarity within remote workflows.
- Clear and professional written communication skills focused on documenting ownership, current status, and subsequent actions.
- Proficient in managing pipeline and proposal support activities while ensuring accurate record-keeping aligned with the GoHiya standards.
- Good judgment to manage client communications effectively, conduct research, and recognize when workflow escalation is necessary.
Position Details
- Full-time employment at associate level.
- 100% remote position restricted to candidates located within Canada.
- Annual salary between $42,000 and $66,000.