Sales Manager

About Narcissus Hotels & Resorts

Narcissus Hotels & Resorts is a premier luxury hospitality group in Saudi Arabia, embodying authentic Arabian heritage combined with modern, refined service. The group manages several upscale properties, including Narcissus Riyadh— a distinguished destination for business and leisure in the capital city. Narcissus Obhur in North Jeddah features a luxurious beachfront resort with private beach access, spa, and extensive recreational amenities. Narcissus Al Hamra offers an exceptional venue for events, meetings, and peaceful stays, underpinned by elevated service standards. The entire group is dedicated to excellence in service, innovation, and nurturing enduring relationships with guests, aligned with Saudi Arabia's expanding tourism and hospitality sector.

Role Overview

The Sales Manager role is a full-time, on-site position located in Jeddah. The primary responsibility is to enhance room and event revenue for Narcissus Hotel and Residence by initiating and managing effective sales strategies. Key duties involve fostering relationships with corporate clients, leisure travelers, and travel trade partners through regular outreach, site visits, and tailored proposal preparation.

Key Responsibilities

• Develop and maintain strong partnerships with varied clientele including corporate, leisure, and travel trade segments.
• Conduct ongoing sales calls and site inspections to engage potential and existing clients.
• Design and present customized proposals and contracts to secure business deals.
• Analyze market trends, segment performances, and competitor activities to uncover new business opportunities and inform revenue strategies.
• Collaborate closely with Revenue Management, Marketing, and Operations teams to coordinate sales plans and ensure seamless guest experiences.
• Prepare comprehensive sales reports and forecasts to track progress and inform strategic decisions.
• Represent the brand at industry events and networking forums, maintaining high company standards.

Candidate Requirements

• Demonstrated success in hotel or resort sales within luxury or upscale hospitality environments, consistently achieving or surpassing revenue goals.
• Strong client relationship management capabilities, including negotiation skills and account development to build lasting partnerships.
• Proficiency in market analysis, sales forecasting, and reporting to guide data-driven decision-making.
• Excellent communication and presentation skills in English; proficiency in Arabic is highly preferred.
• Capacity to work collaboratively with multiple departments, managing complex bookings and events efficiently under deadlines.
• Solid knowledge of hospitality sales cycles, distribution channels such as OTA, corporate and travel trade, and foundational revenue management principles.
• Experience using CRM platforms, Microsoft Office, and digital communication tools to support daily sales operations.
• Bachelor’s degree in Hospitality Management, Business, Marketing, or a related discipline, or equivalent experience.
• Prior work experience in the Saudi or broader GCC market is advantageous, along with familiarity with regional business culture.
• High professional integrity, attention to detail, and a service mindset focused on luxury guest experiences.