Sales Executive

Duties and Responsibilities

• Achieve daily and monthly sales targets consistently.
• Maintain a high standard of customer satisfaction through attentive service.
• Demonstrate strong work ethics alongside effective time management.
• Create and organize promotional materials and visual displays within the store.
• Comply strictly with store Standard Operating Procedures (SOP).
• Uphold store etiquette and adhere to prescribed store operating hours.
• Assist the store manager with efficient stock control and management.
• Complete all training programs within designated timeframes.

Key Tasks

• Approach and invite customers into the store proactively.
• Explain the Make Your Own Perfume (MYOP) concept clearly to customers.
• Showcase and demonstrate products effectively to potential buyers.
• Guide customers in selecting the most suitable perfume to meet their preferences.
• Maintain store cleanliness and proper merchandising standards.
• Conduct regular stock audits.
• Complete Daily Sales Reports (DSR) and other daily checklists.
• Place stock requisitions to the Head Office as needed.
• Verify and receive incoming stock accurately.
• Address and resolve customer complaints promptly, escalating to the customer experience department when necessary.

Qualification and Requirements

• Preferably graduates with at least two years’ experience in retail sales within B2C brands.
• Fresh graduates with a strong passion for sales are also encouraged to apply.
• Excellent communication skills, capable of interacting in multiple languages.

Benefits

• Provident Fund (PF) contribution.
• Overtime allowance for additional hours worked.
• Health insurance coverage.