Sales Engineer - Geared Motor

About the Role and Company

This position centers on solution-oriented sales and account management, ideal for individuals with curiosity and a mechanical mindset. The role is based in Mount Maunganui, Bay of Plenty, New Zealand, offering a stimulating work environment across various industrial sectors. The company, Motion Asia Pacific, operates extensively throughout the Asia Pacific including New Zealand, Australia, Indonesia, and Singapore, providing industrial products and engineering services designed to keep industries operational and progressing.

Motion is currently expanding under a clear strategy through 2027 to grow its market presence. Investment in personnel capability and development is a priority, presenting substantial opportunities for skill enhancement and professional growth.

Key Responsibilities

• Lead technical and field sales efforts for geared motors and gearbox overhaul and repair services in OEM and MRO markets.
• Provide pre-sales technical advice and post-sales support to ensure high customer satisfaction and system performance.
• Collaborate with sales teams to identify new opportunities for geared motor sales and consult Application Engineers/Product Managers as needed.
• Keep CRM data current and work cross-functionally with Sales, Operations, and Workshop teams to ensure seamless project delivery.
• Manage project scopes, plans and coordinate gearmotor repairs, replacements, and installations from quotation to completion.
• Evaluate technical specs, site conditions, and safety needs to reduce risk and ensure compliance with best practices.
• Create and update Bills of Materials (BOMs) to maintain full traceability of engineering and sales projects.
• Conduct inspections and assessments of gearmotor failures, including handling warranty claims and providing expert technical recommendations.
• Develop comprehensive repair quotes covering parts, machining, outsourced suppliers, and labor, with a strong commercial awareness.
• Perform on-site technical diagnostics, deliver customer training, and provide expert assistance while adhering strictly to health and safety regulations.

Required Skills and Experience

• Strong mechanical knowledge with expertise in power transmission (PT) and geared motor products and applications.
• Demonstrated dedication to health and safety principles, prioritizing a safety-first approach.
• Effective written and verbal communication capabilities.
• Dependable and positive outlook, maintaining high standards of personal conduct.
• Proficient problem-solving skills with the ability to anticipate and address challenges constructively.
• Excellent organizational skills with ability to prioritize tasks and work efficiently under pressure.
• Capable of working independently as well as collaboratively in team settings.
• Proficiency with Microsoft Office suite (Excel, Word, Teams, Outlook, PowerPoint) and business systems such as CRM tools, Power BI, Pronto/Green Tree, and Workday.

Benefits and Culture

• Competitive salary package along with incentives, company vehicle, and employee discounts.
• The opportunity to be part of a progressive, globally active organization.
• Continuous training and career development support with a genuine commitment to employee growth.
• Inclusive environment valuing diversity among its employees.
• Free annual flu vaccinations and access to counseling via an Employee Assistance Program.

Additional Information

The company values relationship-building and expects the role to maintain trusted alliances across all business levels, supporting store networks, managers, and leadership.

Growth and improvement are prioritized through long-term investments in people, systems, processes, and new opportunities for personnel development.

Applicants must be New Zealand citizens or hold appropriate work visas to be eligible for this position.

The company practices equal opportunity employment and prohibits discrimination based on protected characteristics including sex, race, religion, age, disability, military status, and more. Employment decisions are based on merit and business needs.