Sales Development Representative

Role Overview and Impact

As a Sales Development Representative, you will act as the initial point of interaction for new Partners, embodying the Xero brand. Your responsibilities include qualifying leads and onboarding accountants and bookkeepers into the Partner Program, ensuring a positive and seamless introduction to our technology.

Your efforts will directly contribute to expanding Xero’s presence into new market segments by generating outbound pipelines and assisting with the coordination of sales events. Through identifying key decision-makers and conducting detailed discovery conversations, you will lay the groundwork for sustained success and support small businesses in improving efficiency.

Team Collaboration

You will join a cooperative sales team dedicated to growth through both inbound and outbound prospecting. The team collaborates to refine lead generation tactics and ensures careful handover of prospects to Account Executives, maintaining strong relationships with Partner firms.

Initial Responsibilities

• Developing a foothold in a new vertical via targeted outbound sourcing
• Qualifying a high volume of inbound leads and presenting our Partner solutions
• Maintaining and updating prospect data in Salesforce to aid data-driven insights
• Supporting the planning and delivery of sales-led events

Work Environment

Xero endorses a hybrid work model combining in-office collaboration with remote flexibility. You will have access to modern office facilities and participate in team boost days designed to enhance connection and strategic planning.

Desired Attributes

• A genuine enthusiasm for SaaS and a dedication to empowering small businesses through technology
• Effective, clear, and empathetic communication skills to foster solid partnerships
• A proactive, resourceful mindset to uncover new business opportunities and engage prospects across various channels
• Strong analytical capability to evaluate performance and refine lead generation techniques
• Ability to quickly learn and adapt to new software tools in a dynamic work environment

Xero values diverse backgrounds and perspectives and encourages candidates to apply even if they do not meet every qualification fully.