Sales Development Representative (SDR)

About Restroworks

Restroworks, formerly known as Posist, is a premier cloud-based technology platform designed for restaurants. Serving over 25,000 restaurants across more than 50 countries, it helps large-scale restaurant chains optimize growth, enhance profitability, and deliver a consistent guest experience worldwide. Its comprehensive technology stack includes Point of Sale, Inventory Management, Integrations, Analytics, and Customer Relationship Management. Leading brands such as Subway, Taco Bell, Nando’s, Caribou Coffee, Carl’s Jr., and Häagen-Dazs rely on Restroworks to efficiently manage their people, processes, and locations. Recognized globally, Restroworks has been honored as a leader in Restaurant Management Software by G2 and is certified as a Great Place to Work™ organization.

Role Overview

As a Sales Development Representative (SDR) at Restroworks, you will focus on driving qualified sales opportunities through a combination of inbound and outbound efforts. Collaborating closely with Account Executives, Sales Leadership, and Marketing, you will build a robust sales pipeline and contribute to business expansion within the Indian market.

Key Responsibilities

• Manage and execute inbound and outbound prospecting campaigns targeting potential clients in India.
• Proactively generate meeting appointments and sales opportunities via calls, emails, LinkedIn, and other communication channels.
• Conduct high-volume and strategic outreach to prospects across SMB, mid-market, and enterprise segments.
• Identify key decision-makers and stakeholders across varied industries in India.
• Collaborate with Account Executives and Sales Managers to effectively penetrate designated accounts.
• Work jointly with Marketing teams to convert inbound leads into qualified sales-qualified leads (SQLs).
• Ensure timely and seamless transfer of qualified leads to the closing sales teams.
• Research and uncover new business opportunities and contacts, maintaining precise documentation in CRM platforms such as HubSpot or Salesforce.
• Utilize tools like LinkedIn Sales Navigator for targeted prospecting and account mapping.
• Follow up diligently and nurture leads to advance them through the sales funnel efficiently.
• Consistently meet or exceed monthly targets for meetings scheduled, SQLs generated, and overall pipeline contribution.

Candidate Requirements

• Demonstrable 2 to 5 years of experience in sales development or lead generation roles.
• Strong expertise in B2B SaaS, technical sales, or solution sales.
• Proven track record of successful outbound prospecting and lead generation.
• Experience working within the India marketplace and understanding of its business environment.
• Familiarity with CRM systems such as HubSpot, Salesforce, or Zoho.
• Superior communication skills with the ability to handle objections effectively.
• Capability to maintain high activity levels without compromising quality of engagement.
• Self-driven individual with a target-focused and growth-oriented mentality.

Benefits

• Opportunity to work with one of the leading restaurant SaaS products.
• Engage with over 25,000 satisfied clients in more than 50 countries.
• Join a small, collaborative, and supportive marketing team.
• Enjoy an open, transparent, and inclusive workplace culture.