Sales Development Representative

About the Role

The Sales Development Representative (SDR) position at Arlo Training Management Software is an integral entry-to-intermediate level role within the sales team. Reporting directly to the Head of Sales, the SDR serves as the initial contact point for potential customers interested in Arlo's solutions.

This role involves converting inbound interest and targeted outreach into a robust sales pipeline, directly contributing to revenue growth while cultivating expertise in modern SaaS sales processes. It requires working collaboratively with Sales Consultants, Marketing, and other team members to ensure thorough qualification and optimal positioning of each sales opportunity.

With 80% inbound and 20% outbound activity, this role offers comprehensive experience in early-stage sales and sets a foundation for sustained career progression within sales.

Key Responsibilities

• Respond promptly to inbound queries, conduct structured discovery calls, and assess potential customers against ideal profiles to qualify leads and build the pipeline.
• Maintain nurturing relationships with early prospects through personalized, value-focused communication.
• Proactively identify and engage new potential clients using targeted outreach via phone, email, and social media.
• Keep accurate records in CRM systems, monitor sales metrics, and refine outreach and qualification approaches continuously.
• Collaborate closely with Sales Consultants to ensure seamless transition of qualified prospects and share insights to enhance targeting strategies.
• Represent Arlo professionally during customer interactions, product demonstrations, and occasionally at industry events or conferences.

Candidate Profile and Skills

• Minimum of one year experience in sales, SDR/BDR roles, or other customer-facing positions.
• Prior exposure to SaaS or technology sales is advantageous.
• Track record of meeting or surpassing sales targets or KPIs.
• Familiarity with CRM platforms such as Salesforce or HubSpot is preferred.
• Strong questioning and discovery capabilities to effectively uncover client needs.
• Excellent verbal and written communication skills are essential.
• Confident in engaging with business leaders and decision-makers.
• Highly organized, adept at managing time efficiently and meeting KPIs and performance standards.
• Analytical mindset capable of using data to optimize sales approaches.
• Aptitude for quickly learning and demonstrating software solutions.

About Arlo

Arlo is a prominent SaaS provider transforming professional training worldwide. Serving clients in over 70 countries and enabling more than 7.5 million learners through $3 billion in course transactions, Arlo's comprehensive training management platform streamlines course creation, scheduling, delivery, and operational workflows.

Driven by the belief that human connection is central to impactful learning, Arlo combines this philosophy with advanced AI and e-learning technology. This empowers training providers to save time, increase revenue, and deliver exceptional educational experiences at scale.

This role supports Arlo's ongoing growth initiatives including global expansion, enhancing AI capabilities, and fostering a passionate community of training professionals.

Application Information

If you are ready to elevate your sales career and make a significant impact, submit your CV for consideration. Applications are reviewed continuously on a rolling basis.