Sales Coordinator

Position Overview

The role of Sales Coordinator at St. Regis Hotels & Resorts involves managing administrative and sales support tasks to facilitate the sales and marketing functions. The position is non-management and based in Doha, Qatar, requiring full-time onsite work at The Pearl Island.

Key Responsibilities

• Handle general clerical tasks to assist the Sales & Marketing department such as filing, emailing, typing, faxing, and copying.
• Prepare a variety of sales documents including proposals, contracts, and banquet event orders throughout the sales cycle.
• Help boost the brand image both internally and externally through communication and materials preparation.
• Compile and organize information packages like brochures and promotional materials.
• Apply sales strategies intending to increase revenue while retaining guest loyalty to Marriott.
• Manage data entry, retrieval, reconciliation, and verification of information like commissions, leads, and third-party details using sales software.
• Respond to guest inquiries regarding hotel facilities, rates, room types, packages, special events, and dining options.
• Serve as a primary contact for clients via phone and email, addressing questions and fulfilling requests.
• Adhere strictly to company policies, uphold professional appearance, maintain confidentiality, and safeguard company assets.
• Welcome and recognize guests according to company standards, anticipate their service needs, and express gratitude sincerely.
• Communicate professionally both verbally and in writing, ensuring accuracy and completeness in documentation and telephone etiquette.
• Foster positive working relationships with colleagues to achieve collective goals and effectively handle feedback from employees.
• Follow quality assurance standards and perform light physical tasks such as moving items up to 10 pounds.
• Carry out any additional reasonable duties assigned by supervisors.

Qualifications and Experience

• Minimum education requirement is a high school diploma or G.E.D equivalent.
• At least one year of relevant work experience in a related role is preferred.
• No supervisory experience or licenses/certifications are necessary.

Company Commitment

St. Regis Hotels & Resorts is part of Marriott International and is committed to equal opportunity employment. The brand celebrates diversity among its associates and ensures a non-discriminatory environment based on disability, veteran status, or other protected law bases.

About St. Regis

Known for its refined luxury and exemplary personalized service, St. Regis boasts over 50 luxury properties globally. The brand’s hallmark includes classic sophistication, modern sensibility, and exceptional butler service, inviting professionals to advance their careers in a supportive and esteemed environment.