Sales Coordinator

Overview

This role supports the Sales and Marketing team at JW Marriott, Dubai, by handling various administrative and client-facing duties to enhance the sales process and uphold the brand's prestige.

Key Duties

• Executing general office tasks including filing, correspondence, typing, faxing, and copying to assist Sales & Marketing operations.
• Preparing sales documents such as proposals, contracts, and banquet event orders to facilitate client engagements.
• Promoting the company’s brand image both internally among staff and externally to clients and guests.
• Collecting and assembling information packages comprising brochures and promotional materials.
• Utilizing effective sales tactics aimed at maximizing revenue while ensuring continued guest loyalty.
• Managing data entry and verification related to commissions, sales leads, and third-party information within sales software systems.
• Responding to guest inquiries about hotel facilities, services, pricing, promotions, and entertainment options.
• Serving as the main point of contact for clients via telephone and email to address their questions and requests.
• Adhering strictly to company policies including professional appearance, confidentiality, and asset protection.
• Welcoming guests according to JW Marriott standards with sincere appreciation and anticipating their service needs.
• Communicating professionally both verbally and in writing, including proper telephone etiquette.
• Building positive working relationships with coworkers, contributing to team goals, and addressing employee concerns as necessary.
• Meeting quality assurance standards consistently.
• Handling physical tasks involving moving items weighing up to 10 pounds.
• Performing other reasonable duties as assigned by supervisors.

Qualifications

• Minimum educational requirement: High school diploma or GED equivalent.
• Work experience: At least one year in a related sales or administrative support role.
• No prior supervisory experience required.
• No specific licenses or certifications mandatory.

Additional Information

The position is geographically located at Sheikh Zayed Road, Business Bay, Dubai, but is not a remote role. It is categorized as a full-time non-management role under Sales & Marketing. JW Marriott is an inclusive employer committed to equal opportunities and values diverse backgrounds, experiences, and cultures among its associates. The JW Marriott brand forms part of Marriott International’s luxury portfolio, offering not only career advancement and learning opportunities but also fostering a community that emphasizes genuine care for employees and guests alike. The brand prides itself on a unique workplace culture - The JW Treatment™ - that blends heritage with innovation and employee well-being.