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Job description
Position Overview
The role of a Guest Environment Expert at JW Marriott goes beyond mere room cleaning; it focuses on creating a lasting and unique guest experience. Our experts manage a broad array of housekeeping tasks, ensuring the entire hotel's appearance and cleanliness meet the highest standards. Empowered to act autonomously within their designated areas, they respond to guest requests, stock supplies, clean rooms and public spaces, and undertake related duties that contribute to an exceptional environment.
Key Responsibilities
Responsibilities include maintaining a tidy and welcoming atmosphere throughout the hotel, attending to guest needs promptly, preparing carts with necessary items, and ensuring public and private areas are spotless.
Work Environment Expectations
The job demands physical activity such as standing, sitting, or walking for extended periods and performing manual tasks including moving, lifting, carrying, pushing, and pulling objects weighing up to 50 pounds without help. Following all company safety, confidentiality, and quality standards, while maintaining a professional appearance and communication style, is critical for success.
Company Culture and Commitment
JW Marriott, part of Marriott International's luxury brand portfolio, prioritizes associate happiness as a means to ensure guest satisfaction. The company values diversity, equity, and inclusion, fostering an environment where individuals' varied backgrounds and experiences are honored and supported. Associates can expect a collaborative workplace with opportunities for training, development, and personal growth, all within a luxury hospitality setting that emphasizes holistic well-being.
Location and Schedule
This full-time position is based at Eco-Tourism at Khem Beach, An Thoi Ward, Phu Quoc City, Kien Giang, Vietnam. The role requires onsite presence and involves non-management duties within the Housekeeping & Laundry category.
Additional Information
Job Number: 26114648
Marriott Hotels continue to lead in hospitality innovation, holding true to their promise of delivering exceptional service worldwide. By joining JW Marriott, you become part of a reputable global family, encouraged to bring your best self to work every day.
Industry
Hospitality