Sales Assistant - Full Time - Stirling

About the Role

Join H&T Group Ltd, the UK’s leading pawnbroker and a notable jewellery and watch retailer, as a Store Colleague based in Stirling. This full-time position offers 37.5 contracted hours per week with flexible scheduling required across Monday to Sunday. You will be the personable face welcoming customers, delivering expert service and tailored solutions in a dynamic retail environment. Experience in pawnbroking is not necessary as full training will be provided, but a genuine interest in people and a strong sense of integrity are essential.

Key Responsibilities

• Provide outstanding customer service with a warm and professional demeanor
• Assist customers with pawnbroking, retail, and financial product inquiries
• Uphold high compliance standards and maintain excellent store presentation
• Collaborate effectively with team members to surpass sales targets
• Manage transactions accurately and securely
• Additional languages are advantageous due to customer diversity, though not required

Benefits and Perks

• Starting hourly wage of £12.75, increasing to £13.44 post-training
• Opportunity to earn up to £2,000 annually in discretionary bonuses linked to performance KPIs
• 30 days of holiday including bank holidays, rising to 33 with longer service
• Flexibility to buy or sell holiday days
• Private healthcare access
• Cycle to work scheme and season ticket loans
• Preferential currency exchange rates
• Up to 25% staff discount on jewellery and watches
• Employee perks portal offering discounts at leading retailers
• Comprehensive training and clear pathways for career advancement

Additional Information

H&T values diversity, encourages professional growth, and fosters a supportive team atmosphere where all contributions are appreciated. Most store colleagues progress to the next pay grade within 15 months of joining. The company emphasizes wellbeing and community connection, making it a rewarding place to advance your career.