Room Attendant

About Oaks Hotels, Resorts & Suites

Oaks Hotels, Resorts & Suites operates over 55 locations across Australia, New Zealand, Asia, and beyond. Their properties offer vibrant, energetic workplaces with a culture that values personality, purpose, and growth opportunities. Each site, from city hotels to beachside resorts, thrives on the enthusiasm of its team members.

The current vacancy is at the Oaks Ibn Battuta Gate Hotel in Dubai.

Key Duties and Responsibilities

• Thoroughly clean and prepare guest rooms and bathrooms to exceed expectations.
• Make beds using fresh, wrinkle-free linens.
• Restock amenities like toiletries, tea and coffee supplies, and minibar items.
• Vacuum carpets, mop floors, and dust all surfaces.
• Sanitize bathrooms including toilets, showers, bathtubs, and sinks.
• Report maintenance problems or damages to supervision.
• Respond politely and swiftly to guest requests for extra amenities or services.
• Keep housekeeping storage rooms and trolleys tidy and organized.
• Follow all health and safety procedures, including chemical and equipment use.
• Maintain guest privacy and confidentiality rigorously.
• Coordinate with other hotel departments to provide a smooth guest experience.
• Attend training to stay informed on cleaning best practices and new methods.
• Assist with laundry activities such as sorting, washing, and folding linens.
• Support sustainability by implementing eco-friendly cleaning techniques and reducing waste.

Qualifications and Requirements

• Minimum of one year experience in housekeeping.
• Good interpersonal and fair English communication skills.
• Strong attention to detail.
• Physical endurance to stand for long durations.
• Willingness to work varied shifts, including weekends and holidays.
• Knowledge of cleaning chemicals and safe usage practices.
• Ability to perform well in a fast-paced environment.
• Effective time management capabilities.
• Maintain grooming and uniform standards.
• Basic computer skills for task logging.
• Work well independently and collaboratively.
• Maintain discretion regarding guest belongings and information.
• Dedication to uphold cleanliness and hygiene standards.