Retail Store Manager - Wexford

About the Role

As a Retail Store Manager at eir based in Wexford, you will act as the face of the brand by leading a motivated team focused on delivering excellent customer experiences and driving sales performance. You will oversee daily store operations, ensuring customers receive customized broadband and mobile solutions tailored to their needs, and play a critical role in boosting revenue and strengthening eir's retail presence.

Key Responsibilities

• Manage all daily store activities and lead a driven team.
• Set monthly sales objectives and implement strategies to meet and surpass them.
• Deliver outstanding service by providing personalized product solutions.
• Promote a culture of high achievement, motivating staff to exceed targets and delight customers.
• Handle store operations including stock management, cash handling, and administrative tasks.
• Ensure adherence to company policies and operational standards.
• Keep abreast of market trends and competitor offerings to maintain up-to-date product knowledge.

Qualifications and Experience

• Strong verbal communication skills, simplifying technical products for customers.
• Proven ability to confidently engage customers and foster trust through tailored solutions.
• Enthusiast for telecommunications technology and eagerness to stay current with industry trends.
• Preferred 2-5 years of retail or customer service experience; relevant certification or diploma beneficial but not mandatory.
• Industry knowledge is advantageous but comprehensive training will be provided.

Benefits and Perks

• Opportunities for continuous professional growth and training.
• Dynamic and supportive workplace encouraging career development.
• Chance to impact a leading Irish telecommunications brand directly.
• Competitive monthly salary plus commission incentives.
• Employee benefits include staff discounts, wellness and assistance programs, healthcare plan discounts, pension contributions, 22 days annual leave, and generous family-friendly policies.
• Additional perks such as €500 referral bonus, tax saver tickets, bike to work scheme, and paid leave including maternity and sick leave.
• Commitment to diversity and inclusion, with accommodations available throughout recruitment and employment.

Additional Information

eir is dedicated to connecting Ireland through technology and aims to be the top choice for telecommunications solutions. The company values reflect a commitment to excellent service and an inclusive workplace. Successful candidates may undergo suitability checks including references and publicly available information searches.