Retail Store Manager - Thurles

About the Role

Join eir as a Retail Store Manager in Thurles, Tipperary to serve as the face of the brand by leading a driven team focused on customer satisfaction and sales growth. In this position, you will manage daily store operations while ensuring that customers receive bespoke broadband and mobile product recommendations that align with their requirements. This role is integral in maximizing store revenue and solidifying eir’s reputation in a competitive retail environment, offering a base salary with attractive commission opportunities.

Key Responsibilities

• Oversee the day-to-day store activities and inspire your team to maintain high motivation levels.
• Set ambitious monthly sales goals and strive to achieve business expansion.
• Provide exemplary customer service and customized product solutions.
• Promote a culture of high performance and motivate your team to surpass targets effectively.
• Manage stock control, cash handling, and store administration efficiently.
• Enforce company policies to uphold service quality and operational standards.
• Keep abreast of industry trends and competitors to offer relevant customer guidance.
• Address and resolve customer concerns promptly to foster loyalty and retention.

Candidate Requirements

• Excellent communication skills with the ability to translate complex products into clear benefits.
• Confidence in engaging customers and building trust through tailored solutions.
• Keen interest in mobile technology and telecommunications with a willingness to stay updated on industry developments.
• Preferably 2 to 5 years of retail or customer-facing experience; life experience is also valued.
• A relevant diploma or certification is beneficial but not mandatory.
• Previous industry knowledge is advantageous; ongoing training is provided.

Benefits & Perks

• Opportunities for continuous professional growth and training.
• A dynamic work environment fostering career development.
• Substantial earning potential via commissions and staff incentives.
• Employee-exclusive offers and wellness programs including free access to wellness and assistance programs.
• €500 employee referral bonus.
• Discounted healthcare plans and pension contributions.
• 22 days of paid annual leave.
• Comprehensive family-friendly policies addressing fertility, pregnancy loss, menopause, among others.
• Commitment to diversity and inclusion within the workplace.
• Paid maternity and sick leave benefits.
• Tax saver tickets and participation in bike-to-work scheme.

Remuneration

The position offers a monthly salary supplemented by a competitive commission plan.

Additional Information

eir strives to connect communities across Ireland and aims to be the foremost provider of telecommunications and technology solutions. The organization fosters values that reflect its mission and supports an inclusive work culture. Reasonable accommodations during application and interview processes can be arranged upon request.