Retail Store Manager - Ashbourne

About the Role

Join eir as a Retail Store Manager at our Ashbourne, Meath location where you will be the brand's ambassador, guiding an enthusiastic team to deliver excellent customer experiences and achieve sales targets. Your daily responsibilities will involve overseeing store operations, ensuring customers receive personalized broadband and mobile service solutions, and driving business growth in a competitive environment. Benefit from a competitive monthly salary with commission incentives.

Key Responsibilities

• Manage daily store functions and lead a motivated employee team.
• Set monthly sales goals and work towards surpassing them to expand business success.
• Provide outstanding customer service with customized solutions to meet individual needs.
• Create and maintain a high-achievement culture by motivating staff to meet and exceed objectives.
• Handle customer inquiries efficiently to sustain strong client relationships.
• Maintain operational standards, including stock management, cash handling, and administrative tasks.
• Ensure adherence to company policies and procedures to uphold service quality and store operations.
• Stay informed of industry trends and competitor activities to inform customers accurately and strategically.

Candidate Requirements

• Excellent communication skills capable of clarifying complex product details simply.
• Confident in engaging with customers and building trust through tailored advice.
• Interest in mobile technology and telecommunications with eagerness to keep current on developments.
• Preferred: 2 to 5 years of retail or direct customer service experience; relevant diplomas or certifications are advantageous but not mandatory.
• While prior industry knowledge is beneficial, comprehensive training will be provided.

Additional Information

• eir values connection through products and people, fostering a supportive team environment focused on customer experience and results.
• We welcome applicants seeking growth in leadership and career development within one of Ireland's principal telecommunications providers.
• eir reserves the right to conduct background and reference checks to assess candidate suitability.
• We are committed to diversity, inclusion, and accommodating reasonable adjustments during application or interview processes.

Benefits and Compensation

• Competitive monthly salary with an attractive commission plan.
• Professional growth through ongoing learning and development programs.
• Encouraging and dynamic workplace culture advocating career advancement.
• Staff incentives including employee referral bonuses (€500), discounted healthcare, pension contributions, wellness and assistance programs.
• Generous leave policies: 22 days' annual leave plus family-friendly provisions for fertility, pregnancy loss, menopause, maternity and sick leave.
• Additional benefits such as tax saver tickets and bike-to-work scheme.
• Access to free eir Wellness & Employee Assistance Programs.