Retail Security Officer

Role Overview

Join Mitie as a Retail Security Officer, providing a confident and approachable presence on the shop floor to ensure safety and a positive shopping environment. This dynamic position involves safeguarding people, deterring theft, and contributing to a supportive retail atmosphere.

Key Responsibilities

• Maintain a visible and reassuring presence in retail spaces.
• Offer excellent customer service consistently.
• Prevent theft, anti-social behaviour, and maintain public order.
• Conduct regular store patrols.
• Utilize CCTV technology to reduce crime and prevent stock loss.
• Collaborate closely with store management teams.
• Support partnerships with local police and crime prevention networks.
• Employ Body Worn CCTV equipment to enhance onsite safety.

Essential Qualifications and Attributes

• Hold a valid Security Industry Authority (SIA) license or be willing to undertake training, with possible support from the company.
• Have a comprehensive five-year verifiable employment or educational history for vetting purposes.
• Exhibit a proactive, professional approach with strong customer focus.

Compensation and Benefits

• Earn £13.23 per hour with fully paid lunch breaks, ensuring payment throughout your shift.
• Guaranteed contracted hours for job stability and peace of mind.
• Access generous annual leave to relax and recharge.
• Participate in pension plans to support future financial security.
• Receive uniform provision to start confidently from day one.
• Benefit from SIA license renewal assistance while employed (excluding DS&CP licenses).
• Engage in full induction and continuous training programs.
• Enjoy retail discounts, financial services, and reward schemes.
• Access online GP services for you and your family for convenient healthcare.
• Opportunity for apprenticeships and career development within Mitie.

Additional Information

Mitie values inclusive recruitment and invites candidates with disabilities or long-term conditions requiring adjustments during the hiring process to inform the company. Established since 1987, Mitie operates globally with a workforce of 84,000 employees, servicing various sectors including banking, government sites, healthcare, and education.

Mitie offers a flexible benefits platform called Choices to personalize employee benefits such as dental insurance, dining cards, technology purchases, among others. Employees also enjoy access to MiDeals for discounts at retailers and gyms, a cycle-to-work scheme, life insurance coverage, save-as-you-earn programs, and a Matching Share Plan. Hardworking employees can earn Mitie Stars recognition with cash prizes and a grand prize of £10,000 annually.