Retail Merchandiser

About Pilot Flying J

Pilot Flying J operates a comprehensive network of travel centers, boasting more than 750 retail and fueling stations across 44 US states and six Canadian provinces, supported by over 30,000 team members. Their energy and logistics sectors lead in fuel supply and oil field operations, complemented by expertise across supply chain, retail, transportation, technology, human resources, finance, and marketing. Founded in 1958 and guided by CEO Adam Wright, the company values a people-first culture and commitment to social responsibility.

Role Overview

The Retail Merchandiser plays a vital role in ensuring travel centers and plazas are well-stocked, organized, and offer a welcoming environment. This position involves delivering quick, courteous service, maintaining clean facilities, assisting customers promptly, managing vendor relationships and inventory flow, promoting sales through merchandising, and leveraging sales reports for improvement.

Responsibilities

• Maintain organized and fully stocked travel center and plaza shelves
• Provide friendly, fast service and uphold cleanliness standards
• Respond promptly to customer needs
• Oversee vendor coordination and inventory management
• Merchandise promotional and value products to boost sales
• Analyze and apply information from key sales reports to enhance performance

Qualifications

Required:

• Outstanding customer service capabilities aligned with a guest-focused culture
• Competence in organizing and stocking merchandise
• Proficiency with computers, phones, and operational equipment
• Ability to collaborate effectively with team members

Preferred:

• Previous retail or related job experience
• Willingness and ability to work varied schedules including nights, weekends, and holidays

Additional Details

• Fuel discount available
• Weekly pay schedule
• Retirement savings plan (RRSP) and extended health care, AD&D, life insurance benefits for full-time employees
• Adoption assistance and tuition reimbursement programs
• Comprehensive training provided

Equal Opportunity Statement & Other

All qualified applicants are considered regardless of race, color, religion, sex, national origin, disability, veteran status, or other protected characteristics under applicable laws. Military applicants are encouraged. Recruitment processes may include artificial intelligence-assisted screening and evaluation.