Retail Assistant - Replenishment

About Woolworths Group

Woolworths Supermarkets New Zealand operates over 185 stores with a workforce exceeding 20,000 team members, striving to enhance the everyday lives of millions across Aotearoa. The work environment is friendly, energetic, and collaborative, encouraging innovation, respect, and continuous learning within its teams.

Key Responsibilities

• Deliver exceptional customer service to enrich shopping experiences.
• Assist in daily store operations by responding to customer needs promptly.
• Maintain high standards of store cleanliness and presentation to maximize customer satisfaction.
• Actively engage customers with personalized assistance and handle inquiries or complaints swiftly.
• Ensure continuous replenishment of products, emphasizing essential and fresh food items while adhering to stock quality and rotation standards.
• Support team collaboration to maintain smooth operational flow and store organization.
• Enforce safety protocols, report hazards, and comply with company policies and legal regulations.

Candidate Profile

• Possess a strong customer-centric approach focused on building loyalty through personalized support.
• Exhibit excellent communication and interpersonal skills for effective team and customer interaction.
• Demonstrate integrity, professionalism, and adherence to company values and policies.
• Be detail-oriented with a proactive mindset to identify and escalate issues when necessary.
• Availability to work flexible shifts between 4:30 pm and 6:30 am.

Benefits and Opportunities

• Enjoy team discounts across Woolworths Group brands and access to a comprehensive rewards program celebrating meaningful contributions.
• Access to Sonder, offering free confidential 24/7 financial, medical, safety, psychological, and physical support for employees and their families.
• Be part of a global organization providing extensive career development prospects and exposure to a wide-ranging professional network.

Additional Information

Woolworths Group embraces diversity, equity, inclusion, and belonging as essential elements for achieving a better tomorrow. The company strives to foster an inclusive workplace where every individual can thrive and contribute their unique perspectives. Applicants needing accommodations during the hiring process are encouraged to communicate their needs.