Residences Lounge Supervisor

About Rosewood Doha

Rosewood Doha is a prestigious destination inspired by Qatar's coral reefs, merging ultra-luxury hospitality, residential living, gourmet dining, holistic wellness, retail, and events into a singular ecosystem. The property houses a 155-key hotel, 162 serviced apartments, 276 private residences, alongside a range of restaurants, lounges, expansive event venues, and lifestyle experiences including Qatar's first members-only social wellness club Asaya and the Manor Club for Club Room and Suite guests. Since opening in July 2025, Rosewood Doha has earned numerous international distinctions such as awards from the Michelin Guide, Forbes Travel Guide, and Qatar Tourism.

Our Associate Experience

• Competitive remuneration and comprehensive benefits plan
• Access to premium staff accommodation in Lusail and the Pearl
• Birthday day off to celebrate personal milestones
• Customized development plans and ongoing learning opportunities to advance your career

Role Overview

The Residences Lounge Supervisor ensures the Upholding of brand standards and Food & Beverage protocols, responding proactively to guest feedback and audit results. The position demands coordination with Outlet associates and departments to guarantee resident satisfaction and smooth operations. Key responsibilities include maintaining supplies and equipment, managing seating and service sequence, menu presentation, food and beverage recommendations, billing, cashiering duties, and compliance with financial handling policies.

The role also involves supporting the Residences Butler team occasionally, assisting in residence setups, and responding to resident requests. Participation in organizing weekly and monthly resident events is expected, as well as training team members to deliver consistent, high-quality service.

Standard Responsibilities

• Adherence to company policies and procedures
• Upholding brand integrity and acting as a brand ambassador
• Exemplifying the company's culture, vision, and core values
• Compliance with safety, hygiene, and health regulations
• Ensuring professional personal grooming and presentation
• Adaptation to evolving Food and Beverage industry and company standards
• Managing Residences Check Ins and Check Outs per policy
• Implementation of Rosewood brand standards, LQA, Forbes, sequence of service, and product knowledge
• Active participation in training sessions and meetings
• Preparation of daily closing reports when needed
• Executing any other reasonable assigned duties