Recruiting Coordinator - Europe

Company Overview

Sierra is dedicated to developing a platform that empowers companies worldwide to deliver superior, more human customer experiences through AI. Collaborating with prominent partners like SoftBank, Uber, Rivian, CLEAR, and Sutter Health, the company operates primarily from its San Francisco headquarters and expanding offices in North America, Europe, and Asia. Sierra upholds core values including Trust, Customer Obsession, Craftsmanship, Intensity, and Family, which shape both their culture and operations.

The company's founders include Bret Taylor, Board Chair of OpenAI and former co-CEO of Salesforce and CTO of Facebook, and Clay Bavor, a Google veteran who has led Google Labs, AR/VR initiatives, Google Lens, and Workspace product teams.

Role Summary

The Recruiting Coordinator for Europe will manage extensive interview scheduling, leveraging the Ashby applicant tracking system to automate workflows and emphasize candidate experience. This role requires maintaining data accuracy, preparing analytical reports, facilitating candidate travel, and delivering an exceptional recruitment experience.

Key Responsibilities

• Efficiently coordinate numerous phone, onsite, and video interviews.
• Utilize Ashby ATS to automate repetitive tasks and enhance candidate interactions.
• Maintain precise data, compile metrics, and generate reports to support recruiters and hiring managers.
• Handle multiple priorities and work effectively under pressure.
• Arrange candidate travel and manage expense reimbursements.
• Welcome candidates during onsite interviews to ensure a positive experience.
• Drive projects aimed at improving workflows and office environment.

Candidate Profile

• Minimum of 2 years as a Recruiting Coordinator within a growing company.
• Strong operational focus, problem-solving skills, multitasking capability, and data-driven mindset.
• High integrity with a commitment to confidentiality and privacy for candidates.
• Experience coordinating with C-suite executives for scheduling and communication efficiency.
• Availability to be onsite in the London office Monday through Thursday.

Preferred Qualifications

• Background in an office-based work culture.
• Familiarity with Ashby applicant tracking system.

Organizational Values

• Trust: Accountability, empathy, quality, and responsiveness underpin our relationships with customers and each other.
• Customer Obsession: Deep understanding and relentless commitment to customer outcomes.
• Craftsmanship: Attention to detail, pride in quality, and continuous self-improvement.
• Intensity: Dedication to excellence, transparent failure discussions, and urgency to succeed.
• Family: Balance and mutual support fostering a family-friendly work environment.

Employment Benefits

• Flexible, unlimited paid time off.
• Comprehensive medical, dental, and vision insurance for employees and their families.
• Life and disability insurance coverage.
• Country-specific retirement plans.
• Parental leave and fertility/family building benefits via Carrot.
• Onsite meals, snacks, and coffee to keep employees energized.
• Discretionary stipend for personalized benefit spending.
• Unique perks such as alphorn lessons.

Benefit details vary by region and are subject to change according to applicable policies and plans. Eligible full-time employees may participate in Sierra's equity plans.

Diversity and Inclusion

Sierra is committed to reflecting the diversity of its customers within its workforce. The company encourages applications from all qualified candidates regardless of race, religion, gender, nationality, disability, age, veteran status, gender identity/expression, sexual orientation, citizenship, or any other protected characteristic. All applicants will be evaluated fairly and without bias.