Receptionist

Overview

We are seeking a skilled and customer-oriented Receptionist to become a key member of our Resort Team located in Sealine, Qatar. This position involves creating a warm and professional atmosphere for guests, overseeing front-desk operations, and collaborating with multiple departments to guarantee smooth resort functionality.

Duties and Responsibilities

• Greet guests upon arrival and throughout their stay, ensuring an inviting and professional interaction.
• Manage all aspects of guest check-in, check-out, reservations, bookings, and accurate maintenance of guest records.
• Respond promptly and professionally to guest inquiries, requests, and concerns.
• Handle incoming calls and liaise with relevant departments to fulfill guest requirements efficiently.
• Work closely with housekeeping and other resort sections to provide seamless guest services.
• Address guest complaints courteously and ensure proper follow-up to resolve issues satisfactorily.
• Maintain precise records and uphold resort policies and standards of service.

Required Qualifications

• At least two years of experience in hotel, resort, front office, or similar hospitality operations.
• Previous work in receptionist or front desk roles is highly desirable.
• Excellent communication and interpersonal skills, coupled with strong customer service abilities.
• Preference for candidates fluent in Arabic.
• Availability to work at Sealine Camp under rotating shift schedules.

Application Instructions

• Interested candidates with relevant hospitality experience should complete and submit the application form.
• Applicants must also submit their most recent CV via the designated application process.