Public Area Attendant

About Sheraton Music City Hotel

The Sheraton Music City Hotel in Nashville, TN, is recognized for delivering exceptional service to its guests. Boasting 410 rooms and 32,000 square feet of elegant meeting areas, the hotel thrives on the dedication of its energetic and enthusiastic team members. Our staff enjoy perks such as free parking, complimentary meals, and rewards for excellent performance. Join us if you seek a positive, enjoyable work environment aligned with superior service standards.

Job Summary

The Public Area Attendant role is critical in maintaining a clean, safe, and welcoming environment for guests, staff, and vendors throughout the hotel's premises. This position assures high standards of sanitation and upkeep in public spaces.

Key Responsibilities

• Clean sinks, toilets, urinals, mirrors, tiles, counters, walls, stalls, vents, and floors thoroughly using appropriate cleaning agents and techniques, including reaching overhead and less accessible spots.
• Dust furniture, pictures, shelves, and other surfaces comprehensively, employing bending, stooping, and reaching above the head as necessary.
• Polish all metal surfaces diligently by applying consistent pressure in repeated motions for a gleaming finish.
• Empty trash receptacles regularly and clean ashtrays to maintain cleanliness.
• Adhere strictly to attendance policies and demonstrate reliability through consistent work presence.
• Carry out additional tasks as assigned that support the hotel’s cleanliness and service excellence.

Qualifications and Skills

• Previous experience in a hotel setting is preferred but not mandatory.
• Self-motivated with a calm and even temperament.
• Maintain a professional appearance and demeanor at all times to represent the hotel positively.
• Strong communication skills to interact effectively with guests and colleagues.
• Physical capability to lift, bend, stoop, walk, push or pull heavy objects, and stand for prolonged periods, with reasonable accommodations if required.
• Ability to follow instructions and perform duties independently with minimal supervision.
• Effective verbal and written communication skills adaptable to different audiences including supervisors, co-workers, and the public.

Benefits and Additional Information

HEI Hotels & Resorts honors diversity and inclusion and welcomes candidates from all backgrounds, including U.S. military experience. We provide a comprehensive benefits package comprising medical, dental, and vision insurance plans, vacation, sick and holiday leave, pet insurance, supplemental and life insurance options, disability coverage, and a 401(k) with company matching. Additionally, employees benefit from various discounts on hotel rooms and other perks aimed at supporting their wellness physically, mentally, and financially. Specific benefits may vary by location and employment status.

HEI Hotels & Resorts is an equal opportunity employer committed to nondiscriminatory hiring practices based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics.