Project Manager - Partner Experience

About the Role

Join Pax8 as a Project Manager focusing on Partner Experience and be instrumental in shaping partner education, enablement, and experience across Australia and the wider APAC region. This role extends beyond traditional project management by leading transformative, business-critical initiatives that impact partner success directly. You'll contribute to new market expansions, partner transformation programs, educational enhancements, and operational excellence.

Working at the crossroads of innovation, learning, partner engagement, and business transformation within a technology-driven, AI-enabled environment, you'll be part of projects that scale globally while enhancing your skills in fast-changing technological contexts.

Responsibilities

• Lead strategic initiatives within the Partner Experience unit from inception to completion, ensuring team alignment and successful outcomes.
• Develop and maintain comprehensive programme roadmaps aligned to organizational priorities.
• Implement governance frameworks, create reporting procedures, and manage stakeholder communications effectively.
• Coordinate diversified teams to meet project delivery deadlines within scope and budget.
• Organize planning workshops, steering committees, and periodic programme reviews.
• Monitor project milestones, dependencies, budget consumption, risks, and overall delivery performance.
• Support extensive learning, enablement, and educational programs.
• Drive operational improvements aimed at enhancing efficiency and scalability of programmes.
• Collaborate closely with Marketing, Sales, Content, and Partner Experience teams on growth-oriented projects.
• Facilitate change management efforts promoting adoption and engagement.
• Create and present clear executive reports, insights, and actionable recommendations.
• Maintain detailed documentation of project decisions, actions, and results.

Requirements

• Significant experience managing projects and programmes from initiation through to successful delivery.
• Expertise in project governance, detailed planning, and effective execution.
• Proven capability to build business cases, design project frameworks, and define success metrics.
• Strong skills in stakeholder engagement and influence across varied teams and priorities.
• Experience managing complex risks, dependencies, and deliverables successfully.
• Excellent analytical thinking and problem resolution skills.
• Confidence when presenting ideas and updates to senior leadership.
• Relevant experience in technology, SaaS, distribution, enablement, or partner engagement environments.
• Familiarity with Agile, Waterfall, or hybrid project management methodologies.
• Proficiency in project and collaboration management software such as Monday.com, Jira, Asana, Smartsheet, or Microsoft Project.
• Ability to manage ambiguity, identify gaps, and create practical solutions.

Additional Information - Trust and Hiring Practices

Pax8 maintains a hiring process rooted in trust and transparency, utilizing multiple checks to verify candidate authenticity and minimize fraud, including identity verification and AI-enabled application review tools. The organization values genuine self-presentation during recruitment and allows candidates to opt out of AI support if they wish.

Inclusion and Eligibility

Pax8 welcomes applicants even if they do not meet every qualification exactly, emphasizing diverse perspectives and transferable skills. Candidates must be authorized to work in Australia.

Rewards and Benefits

• Competitive remuneration package
• Employee Share Ownership Plan opportunities
• Annual bonus program participation
• Dedicated investment in learning and professional development
• Access to LinkedIn Learning platform
• Comprehensive health and wellbeing support
• Flexible hybrid working arrangements
• Paid volunteering leave
• Employee Assistance Programs
• Regular social and team-building events
• Opportunities to access leading industry technology training and certifications

Work Environment

This position is based onsite with hybrid arrangements available in Sydney, Melbourne, or Brisbane offices that foster collaboration, creativity, connection, and innovation.

Career Growth

Pax8 offers significant potential for rapid growth and career development within the organization and across its global footprint. Access to an internal development hub, mentoring, AI-powered tools, and cross-continental collaboration is provided to accelerate professional growth.

About Pax8

Pax8’s mission is to revolutionize how small businesses adopt technology through a managed intelligence marketplace powered by cloud and AI innovations. The company fosters a dynamic and start-up like culture where employees can make substantial contributions and thrive in a supportive, energetic environment.

Background Checks

Successful candidates will undergo pre-employment checks including identification verification, references, and qualifications, conducted by a third-party provider. Candidates will receive copies of these checks for their records.

Equal Opportunities

Pax8 is committed to equal employment opportunities and will consider all applicants legally authorized to work in their country. Candidate data is handled in compliance with local privacy laws and recruitment policies.