- Experience
- 3+ yrs
- Salary
- —
- Openings
- 1
- Posted
- 1 week ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
Overview
We seek a highly organized and meticulous Program Coordinator dedicated to executing successful programs and delivering excellent client support. Initially, this full-time role requires on-site presence for training, followed by flexibility to work remotely. Our company encourages work-life balance through hybrid work options, flexible hours, wellness initiatives, and employee assistance programs.
Key Responsibilities
- Support pre-assignment regional and global client initiatives such as reporting, group relocation planning, specialized program assistance, data inquiries, status updates on cost estimations and service initiations, and testing systems. Adopt a proactive, consultative approach that aligns with client Talent Mobility team objectives.
- Manage and triage requests via a shared mailbox, filtering and redirecting tasks while ensuring adherence to client service level agreements (SLAs) and key performance indicators (KPIs) related to inquiry response times.
- Prepare and issue relocation agreements and assist with cost estimate processes as necessary.
Candidate Profile
- At least three years’ experience in the relocation sector.
- Prior client-facing role experience is advantageous.
- Excellent communication skills, both written and verbal.
- Strong attention to detail and ability to prioritize multiple responsibilities effectively.
- Capability to work independently and collaboratively within teams.
- Proficient computer skills, especially in Excel, with familiarity in V-lookup and Pivot Tables preferred.
- Bilingual skills are considered an asset.
Additional Information
Our company, Sirva Worldwide Relocation and Moving, is a global leader with over 75 owned locations and presence in 177 countries through franchise and agent partners. We provide comprehensive moving and relocation services with a unique blend of technology and personal support. Our culture values mutual respect, innovation, collaboration, and high performance.
We are committed to equal employment opportunity without discrimination on any protected grounds and provide reasonable accommodations as required during the hiring process. Candidates who require accommodations should contact Human Resources with their needs.