Principal Account Executive

About ACI Worldwide and Role Overview

ACI Worldwide plays a pivotal role in powering the global payments ecosystem. Joining ACI means becoming part of an innovative and collaborative technology environment with a longstanding history of success. At ACI, employees are valued, empowered, and have the opportunity to observe the broad impact of their work worldwide.

The Principal Account Executive based in Singapore will be part of a diverse and passionate team dedicated to advancing the payments ecosystem. This position involves marketing ACI's product and service offerings to both existing and prospective clients within designated territories or industries. The individual will manage ACI's relationships with established customers, strategize to capture market opportunities, assist distributors when appropriate, and maintain up-to-date market intelligence on products, competitors, and industry trends.

Key Responsibilities

• Identify and develop strategies to promote ACI’s products and services to current and potential customers within an assigned territory, following ACI’s proven sales methodologies.
• Manage and cultivate overall relationships with existing and prospective clients, focusing on building strong connections with key executives to ensure customer satisfaction and loyalty.
• Oversee all administrative duties related to account management, including maintaining profiles, sales pipelines, organizational charts, consistent with company sales best practices.
• Stay informed about ACI’s product updates, competitive activities, and relevant trends within the payments industry.
• Perform additional duties as assigned to support team and company objectives.
• Adhere rigorously to corporate policies, including the ACI code of ethics and global information security protocols.

Required Qualifications and Experience

• A Bachelor’s degree is mandatory.
• At least 10 years of successful direct sales experience within sectors targeted by ACI, such as financial institutions, processors, or merchants, ideally focused on payment solutions.
• Demonstrated proven track record in selling payment services successfully.
• Exceptional skills in presentations, as well as verbal and written communication.
• Capability to prospect for and secure large, complex sales opportunities.
• Strong understanding of both business and technical aspects of solutions.
• Skillful in advancing sales processes to closure.
• Adept at articulating and professionally presenting solutions tailored to clients’ needs.
• Self-motivated, able to work independently under pressure.
• Deep knowledge of customer business requirements and comprehensive understanding of product, solutions, and service offerings.
• Effective in account planning and executing sales strategies.
• Strong existing customer relationships.
• Experience selling technology solutions to multinational organizations, large online retailers, ecommerce companies, or merchant acquirers/processors is highly advantageous.
• Familiarity with Salesforce.com is preferred.
• Willingness and ability to travel approximately 40-50% of the time.

Core Competencies

• Accountability: Taking responsibility for delivering on commitments.
• Results-Driven: Consistently achieving objectives, including in challenging situations.
• Customer Orientation: Building robust customer relationships and offering solutions centered on customer needs.
• Innovation: Developing creative approaches to enhance organizational success.
• Collaboration: Building partnerships and working effectively with others.
• Courage: Addressing difficult issues transparently and honestly.

Additional Information

Applicants must be authorized to work full-time in Singapore. This position does not provide visa or work permit sponsorship now or in the future. ACI offers competitive compensation, career growth opportunities, and a supportive, innovative work environment.

Important Notice: Beware of recruitment scams impersonating ACI Worldwide. Genuine communications will always be from official ACI channels and will never request payments.