Pharmacy Assistant - Full Time Day Shift (Hourly)

Role Overview

Become part of a locally owned Shoppers Drug Mart to provide health, beauty, and convenience services with a commitment to placing the customer at the center of your work.

Key Responsibilities

• Warmly and promptly greet customers, collect prescription information in line with established standards.
• Perform assigned duties based on the Role Assignment Schedule to ensure priorities are met.
• Escalate all clinical questions to the pharmacist.
• Set appropriate expectations for customers regarding prescription wait times.
• Locate, ring up prescriptions and related ancillary items, managing the dispensary cash register responsibly.
• Ensure customers requiring pharmacist counseling are referred accordingly.
• Maintain strict confidentiality and privacy of customer information.

• Receive new and repeat prescriptions following Standard Operating Procedures.
• Prepare and submit orders excluding controlled substances and narcotics.
• Handle third-party billing adjudication, online processes, and manual accounts management.
• Answer incoming calls, referring clinical queries to the pharmacist when necessary.
• Process incoming faxes in compliance with pharmacy standards and assist pharmacists with callbacks.
• Accurately file documentation to meet Pharmacy Standards of Practice.

• Support pharmacy workflow by preparing prescriptions according to company and professional guidelines.
• Enter data for new prescriptions and efficiently manage refill requests.
• Select appropriate medications to fill prescriptions following professional standards.
• Accurately count, measure, package, and label prescriptions as per guidelines.
• Maintain precise and up-to-date data within pharmacy systems.

Qualifications and Skills

• High School Diploma is required.
• Completion of a Pharmacy Assistant accredited program is preferred.
• Prior experience working in a pharmacy environment is advantageous.
• Strong organizational capabilities and multitasking skills are essential.
• Effective problem-solving abilities.
• High attention to detail.

Why Join Us?

Work in a store owned by a local Associate-Owner with the backing of a national brand. Enjoy benefits such as a purchase discount program, flexible varied schedules, competitive compensation, and opportunities for online learning through Shoppers Drug Mart Academy.

Take pride in your role by caring for patients, coworkers, customers, and the community while embracing diversity in all its forms.

Accommodations are available for applicants and employees with disabilities. Compliance with legal and ethical standards is fundamental to our culture and Code of Conduct.

Compensation

The hourly wage ranges from $17.95 to $20.00, based on your experience, knowledge, and location within Nova Scotia.

Additional Information

This position fills an existing vacancy. Artificial intelligence is utilized in the screening and evaluation process for applicants.