Front Store Manager

Role Overview

The Front Store Manager is accountable for the comprehensive management and performance of the Front Store segment, which encompasses all non-Pharmacy areas including cosmetics.

Key Responsibilities

• Maintain high store standards to enhance customer experience, attract foot traffic, and improve profitability.
• Collaborate with the Management Team to ensure constant adherence to store standards, including backroom operations.
• Oversee labour scheduling efficiently using Workforce Management tools to increase labour productivity.
• Assure adequate staffing for smooth business operations.
• Comply with Human Resources policies.
• Manage hiring processes for all departments except Pharmacy.
• Administer wages abiding by organizational guidelines.
• Conduct both probationary and annual performance reviews for staff.
• Provide continuous coaching, set action plans, and track staff performance improvements.
• Promote a positive company culture, engage employees, and motivate staff guided by core company values.
• Analyze financial reports, identify trends, and resolve discrepancies using FSM Monitoring Report.
• Achieve targeted financial outcomes on a monthly, quarterly, and yearly basis.
• Set department-specific objectives to inspire employees and meet goals.
• Create and implement strategies to boost operational efficiency.

Qualifications and Experience

• Strong planning, decision-making, and judgment capabilities.
• Inventory management preparation and strategy development skills.
• Control expenses through informed decision-making.
• Effective leadership with mentoring abilities to foster staff growth.
• Efficient time management and ability to handle shifting priorities promptly.
• Organizational and planning proficiency.
• Minimum five years of prior retail management experience.
• Proven track record in driving business success, leading by example, and supporting company initiatives.
• Ability to work collaboratively with the management team.
• Excellent interpersonal, coaching, and communication proficiency.
• Strong business insight and financial acumen.
• Ability to develop solid relationships with internal and external stakeholders.

Additional Information

Work Location: 1900 Mosley St., Unit 4, Wasaga Beach, ON

Each location operates under an Associate-Owner model, offering the benefits of working for a local entrepreneur as well as the support of a national brand. Employees enjoy perks like a purchase discount, flexible schedules, competitive remuneration, and access to online learning through the company's academy.

The company values Canada's cultural diversity as an asset to better serve communities by reflecting this diversity in products, hires, and culture. Accommodation is available upon request for applicants and employees with disabilities.

Compliance with legal standards is integral to the company’s ethics and code of conduct.

Compensation

Salary range offered is between 56000 and 67500 Canadian dollars annually. Compensation depends on the candidate’s experience, knowledge, and job location. This is a newly established role.

Artificial intelligence tools are utilized in the application screening and selection process.