- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 4 days ago
- Work mode
- In office
- Eligibility
- Interested applicants must have the legal right to work in Singapore to be considered for this role. Pax8 embraces diversity and encourages candidates with transferable skills to apply even if all listed criteria are not fully met.
- Resume
- Required to apply
Where you'll work
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Job description
About the Role
Become a key figure in shaping Pax8's Partner Success operations across the APAC region. This role allows you to define the partner engagement strategy, working closely with strategic partners to enhance their experience and drive retention as Pax8 advances in AI-driven solutions.
Key Responsibilities
- Serve as a reliable consultant to partners, proactively anticipating needs to boost satisfaction and loyalty.
- Steer partner success by delivering tailored insights, best practices, and enablement strategies to optimize Pax8's value for partners.
- Collaborate cross-functionally with sales, support, operations, and vendors to ensure smooth partner interactions.
- Detect early warning signs of issues, managing rapid resolutions of escalations and operational challenges.
- Contribute significantly to onboarding, migrations, and strategic projects involving key partners.
- Utilize data and metrics on partner health to prioritize efforts, enhance engagement, and guide business decisions.
Who You Are
- Experienced in Partner Success, Customer Success, Account Management, or related customer-centric roles.
- Skilled in building relationships and influencing multiple stakeholders.
- Comfortable solving complex problems and handling uncertainty with assurance.
- Familiar with SaaS, cloud platforms, channel sales, or managed service provider environments.
- Data-oriented mindset capable of turning insights into impactful actions.
- Proactive communicator with a partner-first attitude and strong ownership qualities.
Additional Information
Hiring Transparency & Security: Pax8 values authentic relationships and uses several measures during hiring to verify candidate identity and prevent fraud. AI-assisted tools may support application review, though human judgment is central in decisions. Candidates can opt out of AI-assisted processes.
Inclusivity Commitment: Applications are welcomed even if all criteria are not fully met. Right to work in the applied country is mandatory.
Benefits: Compensation and benefits are competitive and tailored to the candidate's location. Offerings include health, wellness, and financial support initiatives.
Professional Growth: Ample opportunities for accelerated career advancement and skill development exist. Employees have access to an internal development platform, hands-on mentorship, AI tools, and global collaboration to nurture potential.
About Pax8: Pax8 is a fast-growing company dedicated to enabling small businesses with innovative cloud technologies. The culture embraces passion, creativity, and fun, underpinned by strong partnerships and continuous innovation.
Background Checks: Employment is contingent upon successful pre-employment screening including identity verification, references, and qualification checks conducted by a third party.
Equal Opportunities: The company promotes diversity and compliance with legal work rights. Privacy is maintained in accordance with local laws and company policies.