Outsourcing Manager - Wealth & Trading

About Revolut

Revolut is committed to empowering people to gain more control, visibility, and freedom over their money through a variety of financial services such as spending, saving, investing, exchanging, and traveling. Serving over 75 million customers globally, the company values its team of 13,000+ employees working worldwide both in offices and remotely, driving innovation in financial products.

Role Overview

The Outsourcing Manager role is part of the Outsourcing team, which manages risks related to third-party and intra-group outsourcing relationships, ensuring regulatory compliance, operational resilience, and proper vendor lifecycle management. This position specifically supports the Wealth & Trading division, partnering closely with Compliance, Risk, and service delivery teams to maintain third-party arrangements and reporting.

Key Responsibilities

• Identify suitable activities for outsourcing and select appropriate partners.
• Manage complete vendor lifecycle: due diligence, onboarding, agreements, renewals, off-boarding, and exit planning.
• Conduct and oversee third-party risk management activities including onboarding, risk assessments, and continuous vendor monitoring.
• Develop and implement policies and operational models for managing third-party and supply chain risks.
• Define and monitor outsourcing Service Level Agreements (SLAs) to ensure compliance and enforcement.
• Collaborate with internal stakeholders across group entities on outsourcing matters.
• Supervise internal governance protocols concerning outsourcing approvals and changes in vendor lifecycle.
• Provide clear guidance to staff on third-party risk procedures, risk assessments, and accountability requirements.
• Ensure all outsourcing activities comply with regulatory standards.
• Prepare and deliver regular reports to senior management detailing outsourcing status, risks, compliance, and performance metrics.

Required Qualifications and Experience

• Minimum 3 years of experience in outsourcing or third-party risk management roles.
• Bachelor’s degree or equivalent in finance, business administration, economics, or related fields.
• Strong knowledge of outsourcing and business resilience regulations within retail financial services.
• Proven capability to develop service management frameworks and execute ongoing risk assessments related to outsourcing.
• Fluency in English language.

Preferred Qualifications

• Risk management certification or qualification.
• Experience handling investments or trading operations, including dealing with external brokers or custodians.
• Experience interacting with executive and board-level leadership.
• Established connections with significant industry stakeholders.
• Background working within financial services sector.

Company Values & Diversity

Revolut fosters an inclusive workplace that values diversity as essential for innovation and superior product development. The company encourages applications from individuals with diverse backgrounds and experiences.

Important Candidate Information

• Candidates should only apply via official Revolut channels; the company does not engage third-party recruitment platforms.
• Verify the authenticity of communications to ensure they come from official Revolut @revolut.com email addresses.
• Revolut never requests payment or personal financial details during recruitment; such requests should be reported as scams.
• Applicants affirm that all information provided is accurate and acknowledge potential consequences of misinformation including withdrawal of offers or termination.