Outbound Business Development Representative (MSP)

About Auvik

Auvik develops cloud-based software for network management that empowers IT teams with instant control and visibility over their infrastructure across on-site, remote, or globally distributed setups. By automating network discovery, mapping, monitoring, configuration backups, traffic analysis, and alerting, Auvik enables IT professionals and MSPs to effectively manage complex, multi-location environments.

Why Join Us?

• Contribute to a company delivering meaningful, cutting-edge network management technology important for remote monitoring and control.
• Work under transparent and trustworthy leadership committed to company and team success.
• Engage with a product that receives high praise from smart and technically savvy customers.
• Benefit from regular development opportunities, comprehensive onboarding, targeted feedback, and career growth initiatives.
• Enjoy flexible work arrangements as part of a fully distributed team with optional hubs in Waterloo and Barcelona.

Role Overview

As an Outbound Business Development Representative focusing on MSPs, you will drive high-quality sales pipeline within sizable MSP accounts. This strategic and research-oriented outbound role requires deep account penetration and collaboration with senior sales executives to multi-thread opportunities across technical and executive stakeholders. This role emphasizes thoughtful prospecting, personalization, and partnering closely with senior sellers.

Key Responsibilities

• Collaborate with Senior and Strategic Account Executives to devise outbound strategies targeting named MSP accounts.
• Conduct detailed research on MSPs including their size, growth trends, operational maturity, and technology usage.
• Spot buying signals and prioritize outreach efforts accordingly.
• Develop structured, multi-touch outreach plans customized to individual accounts.
• Engage decision-makers such as Owners, CTOs, Directors of Operations, NOC Managers, and Service Delivery Leaders.
• Execute multi-channel outreach via phone, email, and LinkedIn.
• Create personalized messaging that addresses MSP challenges like network visibility, alert exhaustion, scalability, and tool consolidation.
• Schedule qualified meetings aligned with ideal customer profiles and territory objectives.
• Maintain meticulous CRM records and detailed account notes.

Candidate Profile

• Proven outbound BDR experience, preferably in SaaS environments.
• Experience engaging with mid-market or enterprise-level accounts.
• Knowledge of complex buying groups and multi-threading sales strategies.
• Excellent written and verbal communication capabilities.
• Demonstrated ability to personalize outreach effectively.
• Adept at collaborating with senior sales personnel.
• Self-driven with ownership mindset, strategic thinking, and urgency.
• Thrives in performance-focused environments.
• Consistently generates qualified sales opportunities.

Additional Qualifications

• Experience selling to MSPs.
• Familiarity with network monitoring or IT tools.
• Understanding of MEDDPICC qualification frameworks.

Hiring Process

Our recruitment approach is personalized and transparent, with friendly Talent Acquisition Partners guiding candidates throughout. The process includes resume review, interviews with hiring managers and team members conducted via Zoom, and a brief Predictive Index assessment to align candidates' strengths and preferences with role requirements. AI tools assist administratively but are not used for candidate evaluation or decision-making.

Compensation and Benefits

The compensation structure is competitive and reflects performance, equity, and transparency with defined pay ranges tailored by market. The expected on-target earnings for this role range between CAD 70,500 and CAD 84,500. Full-time employees receive stock options and access to benefits such as health and dental plans, wellness spending accounts, matching retirement programs, flexible paid time off, parental leave, and remote work subsidies.

Equal Opportunity and Inclusion

Auvik is committed to a diverse, inclusive workforce and welcomes applications from candidates who may not meet all listed qualifications. Accommodations are available throughout the hiring process to ensure fairness and accessibility.