Operations Director

About Mercury

Mercury stands as Europe's foremost provider in construction solutions, specializing in complex engineering and construction projects for leading global corporations. Their work advances vital technologies that link people, communities, and businesses, empowering remarkable achievements. The company fosters innovation and determination among its workforce, enabling dependable delivery time after time across sectors such as Enterprise Data Centres, Advanced Technology & Life Sciences, Hyperscale Data Centres, and Fire Protection.

Mercury prioritizes supporting its employees by offering professional growth opportunities within a collaborative and encouraging environment designed to help individuals realize their full potential.

Role Scope

The Operations Director role demands extensive senior management experience in a dynamic environment. Candidates must possess exceptional organizational, leadership, and communication abilities, along with a proven track record of implementing innovative solutions. This position partners closely with the Managing Director to plan strategically and elevate Mercury's operational productivity and success.

Responsibilities

• Collaborate with senior executives to define performance targets and long-term operational strategies.
• Enhance efficiency and output by analyzing processes and promoting cooperation across departments.
• Establish strategic objectives to improve operational effectiveness and productivity.
• Partner with project management to create and oversee financial and budget plans.
• Evaluate current operations and recommend improvements when needed.
• Design, deploy, and oversee daily operational systems and workflows that track goals and progress.
• Foster strong relationships with department leaders, external collaborators, and suppliers for operational and strategic decision-making.
• Track and analyze key operational metrics to ensure timely task completion.
• Formulate growth strategies for organizational programs by identifying and applying process enhancements to optimize output and reduce costs.
• Ensure adherence to company policies and legal regulations.
• Collaborate with support teams to cultivate a trustworthy, inclusive, and efficient workplace.
• Guarantee prompt and accurate completion of the Month End reporting process.

Essential Qualifications

• Minimum five years of senior leadership experience in a relevant field.
• Deep understanding of diverse operational functions, including finance, customer service, and employee management.
• Demonstrated aptitude for planning and administering operational processes to maximize efficiency.
• Proven capacity to restructure roles and systems to enhance speed, efficiency, and agility.
• Thorough knowledge of applicable industry regulations and legal standards.
• Experience developing budgets and business plans.
• Adeptness in crafting innovative productivity-enhancing solutions.
• Exceptional negotiation skills in both internal and external contexts.
• Strong leadership, communication, and organizational competencies validated by prior achievements.
• Familiarity with business management software platforms such as SAP, ERP, and CRM to analyze data and measure performance.

Additional Information

Mercury is committed to equal employment opportunities for all candidates.