Operations Coordinator

About the Role

Join Coates, Australia's premier equipment hire and solutions provider, as an Operations Coordinator on a 12-month parental leave contract based in Eagle Farm, Queensland. This role suits an individual who thrives in fast-paced settings, enjoys varied tasks, and is committed to excellent service while managing equipment, logistics, and operational demands.

Key Responsibilities

• Oversee the complete mobilisation of shutdown crews including onboarding processes, obtaining necessary approvals, and ensuring site compliance.
• Manage medicals, training programs, inductions, and compliance documents to guarantee workforce preparedness.
• Arrange travel, accommodation, transportation, and facilitate site access for personnel.
• Schedule and coordinate hire equipment alongside logistics to meet customer specifications.
• Deliver outstanding customer service, providing informed equipment solutions.
• Handle purchase orders, invoices, timesheets, and administer related documentation.
• Maintain accurate records of workforce and operational data, ensuring reporting and compliance standards are met.
• Assist in contract fulfillment via document control and administrative coordination.
• Support servicing schedules, conduct audits, and uphold Health, Safety, Environment, and Quality (HSEQ) standards.
• Build and nurture strong customer relationships while consistently promoting a Safety First culture.

What We Offer

• Opportunities for professional development and clear career advancement paths.
• Flexible working arrangements tailored to individual needs.
• Access to employee discounts, benefits, and wellbeing initiatives.
• Purchased additional leave options.
• Novated leasing and salary packaging benefits.
• Generous parental leave including 12 weeks paid leave exceeding government provisions.
• Engagement in volunteer activities through the Coates Foundation.

Candidate Profile

• Experience in equipment hire, construction, industrial sectors, or closely related fields.
• Exceptional customer service abilities and relationship management skills.
• Proven expertise in coordinating equipment, logistics, and operational activities efficiently.
• Strong administrative skills with high attention to detail and excellent organizational capabilities.
• Practical understanding of small plant equipment and general mechanical knowledge.
• Familiarity with major construction projects and site operational requirements.
• Effective collaboration skills working with customers, contractors, and internal teams.
• Proactive problem-solving approach with commitment to continuous process improvements.
• Dedication to maintaining safety and compliance standards consistently across tasks.

Our Commitment

Coates values diversity and inclusion, supporting gender representation and Indigenous reconciliation efforts through its Reconciliation Action Plan. We offer growth opportunities via leadership and development programs and support both local and national charities via the Coates Foundation. Our focus on sustainability provides investment in eco-friendly equipment solutions for a greener future.