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Operations Associate

Vcare Hospitality India Private Limited

Mumbai, Maharashtra, India · Full Time

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Experience
Any
Salary
INR 17,000 – INR 18,000 / month
Openings
1
Posted
2 weeks ago
Work mode
In office
Resume
Required to apply

Where you'll work

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Job description

About the Role

The Operations Associate will oversee the daily functioning of the gaming zone, ensuring guests receive a flawless and engaging experience. This role includes interacting with customers to explain games and ongoing offers, as well as maintaining overall cleanliness and safety within the zone.

Key Responsibilities

  • Manage and streamline daily gaming zone activities.
  • Engage with customers to guide them through games and promotions effectively.
  • Keep gaming equipment monitored and report any technical difficulties or concerns promptly.
  • Maintain high standards of cleanliness and safety throughout the facility.
  • Address and resolve customer questions and issues sensitively and efficiently.
  • Participate in organizing and supporting events, promotional activities, and crowd control.
  • Collaborate closely with the broader operations team to guarantee smooth and professional service delivery.

Industry

Hospitality

How they work

Teamwork & Collaboration Attention to Detail Customer Focus

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