Operational Support Associate

About the Role

Join Primark as an in-store Operations Support Associate, where you'll contribute to creating a safe, efficient, and enjoyable shopping environment. Our company thrives on our unique culture—dynamic, collaborative, and driven by accountability. This role supports both the Store Manager and the Environmental Health & Safety (EHS) Lead by handling key operational and safety-related tasks within the store.

Key Responsibilities

• Assist the Store Management by identifying and proactively reducing hazards, leading training initiatives, and enhancing operational productivity.
• Support customer interactions by managing POS ticket printing and price adjustment updates.
• Facilitate EHS compliance by conducting training for new hires and refresher courses, aligned with local regulations.
• Create maintenance repair requests, coordinate with contractors, and ensure required paperwork completion alongside store management.
• Report and help resolve technological issues promptly to minimize disruption.
• Update internal systems to maintain accurate stock files and manage procedures concerning lost property.
• Order personal protective equipment (PPE), store supplies, shop floor hardware, and keep first aid kits well stocked.
• Conduct regular self-audits and communicate ongoing activities and deadlines to Store Manager and EHS & Operations In-Store Lead.

Candidate Profile

• Excellent organizational abilities combined with strong administrative and data entry skills.
• Effective interpersonal skills to build and sustain professional relationships within the team.
• Clear communication capabilities with the aptitude to guide and support colleagues.
• Detail-oriented with proficient planning and organizing skills.
• Comfortable with administrative tasks and computer-based data management.
• A positive, proactive mindset with strong self-motivation.

Additional Information

The role pays an hourly wage of $16.50. This figure reflects a good-faith estimate, subject to adjustment based on geographic location, candidate skills, experience, and internal equity. Primark values diversity and inclusion, offering equal employment opportunities regardless of race, religion, gender identity, age, disability status, or other protected characteristics. Accommodation requests for accessible recruitment can be made via email to the specified Primark contact.