OMNI Customer Fulfillment Associate

Job Overview

As an OMNI Customer Fulfillment Associate at Walmart Canada, you will cultivate essential skills in a high-speed retail setting by efficiently picking, packing, and dispatching online orders. Accuracy, product quality, and excellent customer service are paramount, alongside adherence to safety and food hygiene protocols. This role plays a critical part in ensuring smooth online shopping experiences that foster customer confidence and loyalty and suits candidates interested in retail and customer service roles.

Key Responsibilities

• Carefully select and assemble customer orders from various temperature-controlled sections ensuring timely delivery.
• Accurately pack orders by verifying product selection, quantity, and codes.
• Choose fresh, high-standard products while eliminating damaged or inappropriate items.
• Complete relevant documentation and labeling precisely, including pick slips and shipping labels.
• Optimize packing tote space efficiently while maintaining product safety and quality.
• Balance order fulfillment duties with proactive customer support and issue resolution.
• Maintain cleanliness and safety by following food hygiene procedures, promptly cleaning spills, and sanitizing totes.
• Operate equipment safely and perform mandatory safety checks.
• Demonstrate flexibility in task execution and contribute suggestions to enhance processes and customer satisfaction.
• Be willing to work diverse shifts, including evenings, weekends, and holidays to meet business requirements.

Challenges

• Manage a fast-paced workload, including high volume restocking and recovery, efficiently and accurately.
• Stay focused and energized during overnight shifts through effective planning.
• Handle physical demands such as prolonged standing, bending, and lifting inventory or supplies up to 20 lbs, occasionally up to 50 lbs.
• Perform repetitive tasks like stocking and zoning consistently while maintaining store standards.

Why Join Us

• Engage in a vibrant, dynamic work environment where every day offers new experiences.
• Your efforts are acknowledged and valued.
• Opportunities for skill development and career advancement are available.
• Make a tangible difference by helping customers save money and improve their lives.

Compensation

The starting minimum hourly wage for this role is $16.65 CAD.

Minimum Eligibility

• Applicants must be at least 16 years old.

Additional Information

Walmart is committed to accommodating applicants and employees with disabilities as required by law. Our primary location for this position is 9701-78 Street, Peace River, Alberta, Canada T8S 0A3. The company may use AI-based tools for screening and evaluating candidates as detailed in Walmart Canada’s Applicant Privacy Notice.