Expeditors

Ocean Import Agent

Expeditors

Dublin, County Dublin, Ireland · Full Time

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Experience
Any
Salary
Openings
1
Posted
6 days ago
Work mode
In office
Education
Bachelor's degree preferred
Resume
Required to apply

Where you'll work

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Job description

About Expeditors

Join a global logistics leader focused on international trade and supply chain management. Expeditors is a Fortune 500 company headquartered in Seattle, employing over 19,000 professionals across more than 350 locations worldwide. Our culture is professional, friendly, and customer-service oriented, driven by innovation and leadership.

Our Mission

We are committed to recruiting, training, and retaining top logistics and technical talent globally, promoting from within and offering opportunities for long-term career growth. Over half of our employees have been with us for more than five years, supported by unique compensation and development programs.

Position Overview

The Ocean Import Agent is responsible for ensuring the timely, accurate movement of freight and information within the Ocean Import Department while maintaining high-quality customer service standards.

Key Responsibilities

  • Manage ocean import freight operations with proficiency in industry processes.
  • Deliver exceptional customer service and maintain strong vendor relationships.
  • Adhere to procedural and productivity standards within the department.
  • Handle accounting tasks including accurate and timely billing.
  • Engage in continuous self-development and operational improvements.
  • Communicate effectively with overseas contacts, ensuring timely responses to both internal and external inquiries.
  • Escalate operational issues to management as necessary.

Required Qualifications

  • Preferably possess a Bachelor's degree.
  • Minimum of six months experience in ocean import operations.
  • Strong interpersonal skills and attention to detail.
  • Proficient with Microsoft Office applications including Excel, Word, and PowerPoint.
  • Fluency in English is essential.

Reporting Structure

This role reports to the Ocean Import Lead Agent, Supervisor, and Manager.

Additional Benefits

  • Paid vacation, holiday, and sick leave.
  • Comprehensive health plan including medical coverage.
  • Life insurance benefits.
  • Employee stock purchase plan.
  • Access to training and personal development programs.
  • Opportunities for advancement within the company.
  • Employee referral bonus program.

Minimum education

Bachelor's Degree

Tools & software

Microsoft Excel required Microsoft Word required Microsoft PowerPoint required

How they work

Communication Attention to Detail Customer Focus

Languages

Servicenow
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