Mentor - HM Prison Berwyn Wrexham

Job Location

This role is stationed at HM Prison Berwyn in Wrexham, Wales (LL13 9QE).

Role Overview

The Mentor position is a non-operational role within the prison establishment. The primary responsibility involves supervising and guiding prisoners working in non-specialist workshops. The role does not require delivering qualifications or operating within specialist training areas. It includes overseeing workshop activities and prisoner management on a rotational basis.

Key Responsibilities

• Participate in prisoner selection for workshop placement.
• Conduct inductions focusing on areas such as health and safety, COSHH, and proper use of machinery and tools ensuring safety and security of materials and equipment.
• Provide individualized support to prisoners, adapting learning and work targets to their needs while managing quality standards and contractual obligations.
• Oversee prisoner behaviour, safety, motivation, discipline, and development during workshop tasks.
• Perform security checks such as metal detector scans or rub-down searches for prisoners entering or leaving workshops.
• Initiate reviews to develop products and diversify prisoner work experience.
• Contribute to risk and health & safety assessments related to workshop consumables and environments.
• Support prisoner reporting processes relating to parole, sentence planning, and incident reporting (including ACCT, VRIR, and SIRs).
• Maintain and update prisoner training records, approve attendance, and manage wage records, including piece work when applicable.
• Ensure communication via radio net follows Local Security Strategy protocols.
• Request and forecast material usage for workshop targets and maintain quality assurance aligned with specifications.
• Attend and contribute in relevant meetings and provide administrative support including documentation for verification and quality auditing.

Working Conditions

This position requires a 37-hour standard workweek with regular shifts outside the hours of 7:00 AM to 7:00 PM Monday to Friday, including evenings, nights, weekends, and public holidays. Unsocial hours payments are provided as per organizational policy.

Behaviours and Skills

The role demands strong leadership, effective communication and influence, team collaboration, and commitment to delivering quality services within the prison environment.

Remuneration and Benefits

The annual salary is £29,107 with an additional employer pension contribution of £8,432 towards the Civil Service Defined Benefit Pension Scheme. Benefits include access to learning opportunities, flexible working arrangements, inclusive workplace culture, annual leave, public holidays, and season ticket advances.

Security and Eligibility

Applicants must successfully complete standard criminal record and personnel security checks. The role is open to UK nationals, nationals from the Republic of Ireland, Commonwealth countries with the right to work in the UK, EU/EEA/Swiss nationals with settled or pre-settled status under the EU Settlement Scheme, and certain other categories as detailed in official guidance.

Additional Information

The Civil Service is committed to diversity, inclusion, and equal opportunity and follows merit-based recruitment principles. Use of artificial intelligence tools for application support is permitted only if outputs are factual and truthful, reflecting the candidate’s own experiences. Plagiarism or misrepresentation may result in removal from the recruitment process.