Approved Premises Residential Worker

Job Locations

Positions are based at three Approved Premises in Bristol: NMS Ashley House (BS2 8NB), NPS Brigstocke Road (BS2 8UB), and NPS Bridge Street (BS7 0PD).

Role Summary

This office-based role requires working onsite and is not suitable for remote work. Vacancies include full-time and part-time options at Brigstocke Road, and part-time at Bridge House and Ashley House. All sites offer annualised hours part-time contracts.

About Approved Premises

Approved Premises primarily accommodate offenders released on licence who require intensive supervision.

Role Overview

As a Residential Worker, you will aid offenders' transition from custody to community life by supporting their wellbeing and supervising them to comply with licence conditions. Your duties include conducting inspections, monitoring behaviours, engaging positively with residents, and collaborating with colleagues and partner agencies. Although primarily based at one site, you may be required to work across multiple locations.

Working Hours and Pay

• Regular unsocial hours are part of this role, which earn premium pay rates.
• Monday to Friday (7pm–8am): 30% premium
• Weekends (8am Saturday to 8am Monday): 50% premium
• Public/Bank Holidays (8am to 8am): 50% premium plus time off in lieu for hours worked

Flexibility and Contract Details

Part-time contracts offer annualised hours totaling either 625 or 1250 per year, roughly one or two 12-hour shifts weekly. Shifts cover a mix of standard and unsocial hours across all days. Applicants must have broad availability for day and night shifts seven days a week, which will be reviewed upon provisional offer.

Candidate Profile

While a degree is not necessary, strong personal qualities such as empathy, patience, and resilience are valued. Experience working with people facing social or personal challenges is desirable. Competency in literacy and numeracy is important due to required report writing.

About the Employer

The Probation Service supports offender rehabilitation and public safety for those pre- and post-release from prison or on community sentences. Staff come from diverse backgrounds and collaborate in a supportive team environment.

Eligibility and Work Authorization

Candidates must have the right to work in the UK and be eligible to work in the Civil Service. This role is not eligible for new Skilled Worker visas as per immigration rules effective 22 July 2025. Continuous Skilled Worker visa holders should disclose this for eligibility assessment. Employment depends on maintaining legal right to work within the Civil Service and UK.

Security and Compliance

Successful candidates will undergo standard criminal record and baseline personnel security checks.

Diversity and Inclusion

The Civil Service is committed to equal opportunities, diversity, and inclusion, supporting flexible working, learning and development, and offering a pension with a 28.97% employer contribution.

Nationality Requirements

• UK nationals
• Republic of Ireland nationals
• Commonwealth nationals with right to work in the UK
• EU, Switzerland, Norway, Iceland, Liechtenstein nationals and EUSS applicants or holders
• Individuals with limited or indefinite leave who were eligible for EUSS by 31 December 2020
• Turkish nationals and certain family members with accrued civil service work rights

Work Culture and Benefits

• Inclusive work environment encouraging diversity
• Supportive learning and development opportunities
• Flexible working options improving work-life balance
• Public holidays and annual leave
• Season Ticket Advance scheme

Selection Process

Applicants will be evaluated based on behaviours such as working together and decision making, along with strengths and experience, using a Success Profiles approach. Feedback is provided only if attending interview or assessment.

Additional Notes

The role encourages truthful, original application content; misuse of artificial intelligence or plagiarism may result in withdrawal or disciplinary action.