Manager Technical Delivery - IT

Overview

Qatar Airways is undertaking an ambitious digital transformation to utilize technology as a critical business differentiator and competitive advantage. This strategic initiative involves redesigning business processes for a sustainable digital future by experimenting with new technologies and approaches to meet business goals.

As a Technical Delivery Manager, you will oversee the portfolio of technology products and services across various business lines. Collaborating closely with business departments, product owners, delivery leads, and suppliers, you will identify technology-driven business outcomes and prioritize their delivery. You will lead major digital projects, craft technical solutions, and support the overall digital journey in partnership with project and program managers.

Key Responsibilities

• Manage delivery of large-scale IT programs and projects aligned with organizational strategy and objectives.
• Develop technical solutions and lead collaboration with product owners and delivery leads.
• Engage with senior business leaders, including vice presidents and above, in a diverse, multicultural environment.
• Promote innovation to ensure solutions provide significant business value.
• Coordinate communication and stakeholder engagement plans, reporting progress and escalating issues as necessary.
• Identify and manage dependencies across stakeholder groups, ensuring alignment and mitigating risks.
• Ensure availability and performance of skilled resources, managing consultants effectively.
• Supervise, mentor, and coach team members to build technical expertise and support career development.
• Collaborate with internal IT departments and external third-party vendors to design and implement secure and robust solutions.

Qualifications and Experience

• Bachelor’s degree and minimum 10 years of experience in technical delivery.
• Proven track record in managing large program/project execution using onsite/offshore models and vendor management.
• Experience leading sizable teams across multiple technology platforms and tools.
• Strong leadership skills to guide delivery teams and coordinate project timelines with project managers.
• Background in business process transformation leveraging technology to automate manual tasks and enhance performance.
• Familiarity with Agile and Waterfall development methodologies, Design Thinking, Lean Software Management, DevSecOps, and engineering platform concepts is highly desirable.
• Exceptional communication and presentation skills, capable of engaging leadership-level stakeholders.
• Analytical mindset with strong problem-solving and solution design abilities.
• Self-driven, positive, innovative, open-minded, and motivational attitude.
• Project Management Institute (PMI) or other recognized certifications in project management or Agile methodologies preferred.
• Experience in ground services or airport operations domain is an added advantage.

Additional Information

Join a global company celebrated for rapid growth, bold innovation, and excellence across 12 integrated business units. Be part of an inspiring community where your ambition can flourish without limits and help shape a future where "impossible is only a challenge."

Application closing date: August 30, 2026.