Manager, Public Relations

About PhonePe

PhonePe, headquartered in India, launched its flagship digital payments application in August 2016. As of April 2025, PhonePe boasts over 600 million registered users and a merchant network exceeding 40 million across the country. The platform facilitates more than 330 million transactions daily, achieving an annualized total payment volume surpassing ₹150 lakh crore.

The company's business scope encompasses the distribution of financial products such as insurance, lending, and wealth management, alongside innovative consumer technology ventures like Pincode, a hyperlocal e-commerce platform, and Indus AppStore, a localized Android app store. These initiatives align with PhonePe’s mission to empower every Indian by unlocking monetary flow and improving access to services.

Role Overview

PhonePe is seeking a skilled Public Relations Manager to craft and guide the external communication strategy. The ideal candidate will be a talented writer and confident speaker, bringing practical experience from both corporate and agency environments. Expertise in steering external communications for startups is highly valued.

Key Responsibilities

• Collaborate closely with the PR head and other business stakeholders to finalize the PR calendar.
• Independently design and execute PR campaigns, assess outcomes, and recommend enhancements.
• Oversee the full cycle of campaign implementation and public announcements.
• Manage and evaluate the deliverables from external PR agencies.
• Establish and maintain strong cross-functional partnerships with internal teams and external contacts.
• Advise leadership and internal stakeholders on appropriate messaging strategies, forums, and communication channels.
• Develop compelling narratives through long-form content and various digital writing formats.

Qualifications and Requirements

• Postgraduate degree or diploma in communications or related fields.
• 6 to 7 years of professional experience in corporate communications or public relations.
• Exceptional written and verbal communication capabilities.
• Solid understanding of the media and public relations landscape.
• Ability to collaborate effectively with external partners and agencies.
• Strong multitasking skills with the capacity to handle multiple projects simultaneously.
• Proficient organizational and time management abilities.
• Collaborative team player with a strong desire for continuous learning and development.

Additional Benefits

• Comprehensive insurance coverage including medical, critical illness, accidental, and life insurance.
• Wellness initiatives featuring Employee Assistance Programs, onsite medical facilities, and emergency support systems.
• Parental support programs including maternity, paternity, adoption assistance, and daycare support.
• Mobility perks such as relocation assistance, transfer policies, and travel support.
• Retirement plans encompassing employee and flexible provident fund contributions, gratuity, NPS, and leave encashment options.
• Other facilities including higher education assistance, car leasing, and salary advance policies.