Manager - Fraud Advanced Analytics

About Us

Bank of America is committed to improving financial lives by leveraging the power of every connection. Our approach, called Responsible Growth, guides us in serving our clients, colleagues, communities, and shareholders effectively every day. We foster a diverse, inclusive workplace and support our employees and their families with competitive benefits aimed at enhancing physical, emotional, and financial well-being. Flexibility is an integral part of our work culture, tailored according to the role and needs of employees.

Global Business Services Overview

Global Business Services (GBS) at Bank of America delivers technology and operational support across business units globally through a centrally managed and resilient delivery model. GBS is renowned for its flawless execution, exceptional risk management, and innovative solutions. Our India operations, managed by BA Continuum India Private Limited, span five locations, supporting multiple lines of business and control functions.

Process Focus

ARQ, a division within GBS, specializes in providing strategic analytical solutions for risk management, fraud loss reduction, and cost optimization. Operating from Mumbai, Gurgaon, Chennai, GIFT City, and Hyderabad, it supports various business and control functions by delivering insightful analysis.

Role Responsibilities

• Develop and fine-tune algorithms to detect unusual portfolio behaviors.
• Collaborate with strategy and policy teams to analyze emerging fraud threats and enhance monitoring of high-risk activities.
• Create and maintain visual dashboards to support anomaly detection alert systems.
• Coordinate with technology teams to deploy monitoring algorithms effectively.
• Partner with data science teams to develop advanced anomaly detection methods, including unsupervised machine learning techniques.
• Perform initial investigations of alerts to identify causes of anomalous behavior.
• Utilize SAS, PySpark, Hive, and SQL extensively for data analysis and processing.
• Engage in robotic process automation to minimize manual, repetitive tasks.

Qualifications and Expertise

• Advanced degree in Applied Sciences, Engineering, or related field from a reputed institution.
• Preferred certifications in SAS, Spark, SQL, and Python.
• 4 to 7 years of relevant analytical experience, including at least 2 years of hands-on expertise with PySpark, SAS, Tableau, SQL, and Hive.
• Experience in model development and fraud analytics is advantageous.
• Proficient with data visualization tools like Tableau and presentation software such as PowerPoint.
• Previous experience in the U.S. financial services industry is desirable.
• Strong critical thinking skills, a creative approach to problem-solving, and eagerness to learn continuously.

Additional Information

• Working hours/shifts: 11:30 AM to 8:30 PM or 12:30 PM to 9:30 PM.
• Work locations: Mumbai, Chennai, and GIFT City.