Major Fill Operations Specialist

About Woolworths Supermarkets New Zealand

Operating over 185 stores nationwide and employing around 20,000 team members, Woolworths Supermarkets New Zealand is dedicated to improving the daily lives of Kiwis. Known for its approachable and energetic culture, the company values innovation, mutual respect, curiosity, proactive collaboration, and care among team members. The business engages with three million New Zealanders weekly, offering plenty of scope for ideas and value addition.

Primary Responsibilities

• Oversee and maintain efficient process flows within an assigned workstream to ensure consistent operational performance.
• Work closely alongside the Team Leader and team to facilitate smooth and effective task completion.
• Lead night-time teams in filling shelves correctly, managing stock deliveries, and ensuring adherence to store standards including appropriate packaging and handling overstocks.
• Train, coach, and develop team members on job, fostering a safe and healthy workplace environment.
• Proactively address and escalate any process-related issues to the Function Lead for timely resolution.
• Support store leadership by serving as Acting Store Manager during scheduled shifts and contributing to team engagement activities such as "Better Together" sessions.

Required Qualifications and Attributes

• Demonstrated expertise in process excellence and a strong dedication to ongoing learning and improvement.
• Proven ability to build and sustain collaborative relationships with internal stakeholders and other functional teams.
• Effective leadership skills including task delegation, monitoring progress, providing feedback, coaching, and motivating team members.
• Deep understanding of compliance standards relevant to the function, coupled with excellent communication skills to clearly convey expectations and procedures.
• Commitment to behaviours reflecting company values.
• Availability and willingness to work at least four weekend shifts monthly and at least one evening shift per week.

Working Hours and Schedule

The position follows a consistent roster from Monday to Thursday and Sunday, starting at 3:30 PM and concluding at midnight.

Employee Benefits and Culture

• Enjoy exclusive team discounts on Woolworths Group brands and participate in a robust rewards program recognizing purpose-driven work.
• Access to Sonder, offering free and confidential 24/7 personalized financial, medical, psychological, and safety support for you and your family.
• Opportunities within a global organization offering broad career pathways and exposure across various disciplines and networks.

Commitment to Diversity and Inclusion

Woolworths Group is committed to fostering an inclusive workplace that values diversity, equity, inclusion, and belonging. The company recognizes that diverse teams bring enhanced innovation and problem-solving capabilities and ensures all candidates are welcomed and supported throughout the recruitment process with necessary adjustments.