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International Voice Process Associate

Tech Mahindra Ltd

Mumbai, Maharashtra, India · Full Time

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Experience
Any
Salary
INR 20,000 – INR 35,000 / month
Openings
1
Posted
23 hours ago
Work mode
In office
Education
Graduate or Undergraduate
Eligibility
Graduate or undergraduate degree holders from Mumbai are eligible. Candidates with minimum 6 months international voice process experience also encouraged to apply.
Resume
Required to apply

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Job description

About the Role

Tech Mahindra is recruiting for positions in their International Voice Process team, welcoming applications from both experienced individuals and fresh graduates. The role involves providing top-tier customer support to clients located across various global time zones.

Key Responsibilities

  • Deliver excellent voice-based customer service interactions.
  • Address and resolve customer inquiries promptly and accurately.
  • Maintain strong communication and interpersonal relationships with customers.

Eligibility Criteria

  • Applicants should hold a graduate or undergraduate degree.
  • Candidates possessing at least six months of experience in international voice processes are encouraged to apply.
  • Applicants must be currently residing in Mumbai, Maharashtra, as only local candidates will be considered.

Work Schedule

Willingness to work rotational shifts across a 24-hour schedule is required.

Location

Opportunities are available at the Malad and Goregaon offices in Mumbai.

Perks and Benefits

  • Provision of one-way cab transportation for eligible employees residing within designated areas.
  • Streamlined onboarding process to facilitate quick joining.
  • Competitive compensation and benefits package.

Additional Information

For immediate hiring consideration, interested candidates can contact HR Uma at 8425045282 or via email.

Minimum education

Bachelor's Degree

How they work

Communication Adaptability Customer Focus Interpersonal Skills
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