Internal Salesperson

Overview

This role is a practical sales and customer service position ideal for individuals who are mechanically inclined and eager to learn. The company operates across the Asia Pacific region, focusing on industrial products and engineering services, and is expanding according to a clear growth plan through 2027, offering numerous development opportunities.

Key Responsibilities

• Deliver product support and advice to a varied range of customers across New Zealand industries.
• Handle incoming customer inquiries and orders via telephone, email, and in-person at the branch counter.
• Perform occasional warehouse tasks such as picking, packing, and local deliveries as needed.
• Develop and maintain strong customer relationships to establish the branch as the preferred supplier.
• Assist with showroom promotional activities aimed at increasing counter sales.

Candidate Profile and Skills

• Possess 2 to 3 years of experience in internal sales, customer service, or an industrial environment.
• Demonstrate excellent communication skills and confident, professional phone etiquette.
• Exhibit a strong customer service orientation and the ability to foster positive interactions.
• Possess problem-solving abilities, curiosity, and a proactive mindset to identify customer needs effectively.
• Comfortable engaging with customers and stakeholders in construction, industrial, or blue-collar sectors.
• Have a positive and collaborative attitude, thriving as a team player.

Company Benefits

• Competitive salary aligned with the market, with regular annual reviews that reflect skills and performance growth.
• Clear career progression paths supported by free webinars, training events, and learning programs.
• Comprehensive benefits including incentives, company uniforms, parental leave top-up, and confidential wellbeing support via an employee assistance program.
• Health and wellness perks such as flu vaccination rebates and discounted health insurance options.
• Opportunities to participate in community volunteering initiatives with one paid volunteer leave day annually in addition to standard leave.
• Recognition programs including peer accolades, service milestone awards, and an employee referral scheme.

Additional Information

The company prioritizes relationship-building at all organizational levels and supports continuous improvement and sustainable growth through long-term investments in people, processes, and innovative opportunities. This is a New Zealand-based opportunity requiring citizenship or appropriate work visa eligibility. The employer is an equal-opportunity organization committed to diversity and inclusion across all protected characteristics.