Inside Sales Representative UK

About the Role

We seek a highly motivated Inside Sales Representative to energize new business development through proactive outbound calls, lead generation, and client engagement within the UK market. Collaborating closely with Sales Managers in a regional team, your focus will be on creating new business prospects, nurturing prospective customer relationships, and contributing to regional sales expansion.

Key Responsibilities

• Identify and pursue new business by discovering potential accounts, initiating contact with prospects, and fostering customer relationships while offering detailed product information, explanations, and quotations.
• Confirm marketing-generated leads and convert them into qualified sales opportunities.
• Utilize sales and marketing resources to proactively seek fresh leads.
• Serve as the initial point of contact for inbound leads, sparking interest and engagement in RISCO's product suite and solutions.
• Work closely with Sales Managers to build and maintain a robust regional sales pipeline.
• Assist in coordinating customer meetings, product demonstrations, and training sessions as needed.
• Assess clients' requirements and recommend suitable training programs or solutions.
• Maintain thorough product knowledge of RISCO offerings and stay informed about competitive products and market trends.
• Communicate and promote special events, training, and offers to installer partners through targeted outreach.
• Provide quotes and pricing aligned with company policy, escalating to approvals when necessary.
• Collaborate cross-functionally to suggest improvements, devise offers, conduct competitor analysis, and support marketing and training efforts.
• Follow up with customers to gather feedback, ensure satisfaction, and enhance the value proposition.
• Keep accurate records of all interactions and updates within the CRM system.
• Report customer insights to management and participate in team meetings and company events including roadshows.
• Perform any other related duties as assigned.

Requirements

• Demonstrated experience in Inside Sales, Outbound Sales, or Account Management roles is essential.
• Strong expertise in inside sales techniques including negotiation, cross-selling, and upselling.
• Comfortable managing a high volume of phone communications daily.
• Excellent verbal and written communication capabilities.
• Proficient experience using CRM platforms such as HubSpot.
• Background in the security industry is an advantage but not mandatory.