Inside Sales Representative

About the Role

Join Sherweb as an Inside Sales Representative based in Dublin with a hybrid work model, requiring office presence two days per week. Sherweb is a company that fosters innovation and exploration, helping businesses confidently navigate cloud computing solutions. The company culture encourages individuality, continual learning, and the pursuit of new opportunities to strengthen your career.

Key Responsibilities

• Collaborate with Account Managers to expand their client portfolios.
• Support reseller partnerships and manage daily communications alongside Account Managers.
• Serve as the liaison between the sales department and internal teams, facilitating communication.
• Coordinate pricing, credit requests, and escalations by working with appropriate internal departments.
• Identify potential sales prospects and gather customer data for follow-up.
• Schedule meetings and calls between sales representatives and partners.
• Organize partner feedback to enhance experience internally and externally.
• Continuously update product knowledge through education and training.
• Take ownership of departmental goals by embracing new challenges and seeking ways to add value.

Qualifications and Skills Required

• Minimum of 2 years' experience in a customer-facing role.
• Proficient with CRM tools, including dashboard and activity management functionalities.
• Able to manage multiple tasks and priorities effectively.
• Excellent organizational and time management capabilities.
• Strong verbal and written communication skills.
• Thorough knowledge of Microsoft licensing and software such as Outlook, Teams, Excel, and Dynamics CRM.
• Previous experience in a sales support or sales-related position is preferred.
• Understanding of Managed Service Providers (MSPs) and their business operations.

Company Culture and Benefits

• A diverse and inclusive work environment that values multiple perspectives.
• Access to modern tools and technology to support your workflow.
• A results-oriented culture that prizes curiosity, initiative, and innovative thinking.
• The autonomy to take responsibility and try new approaches that create impact.
• Annual reviews for performance and compensation reflecting your contributions.
• A collaborative team environment with colleagues ready to share knowledge and learn.

Compensation and Leave

• Competitive base salary.
• Vacation leave adjusted based on prior experience.
• Additional paid time off to relax and recharge.
• Flexible benefits tailored to your individual needs and life stage.
• Options for flexible savings plans to prepare for future goals.

Career Growth and Employee Engagement

Enjoy a career path without fixed constraints, with opportunities to deepen expertise, transition roles, undertake greater challenges, or discover new skills. Sherweb also offers SherwebLife, a program promoting virtual and in-person events to foster connection and celebrate achievements across its diverse workforce.