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Inbound Customer Service Advisor

Writer Business Services Private Limited

Remote · Full Time

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Experience
Any
Salary
INR 0 – INR 5,000 / month
Openings
1
Posted
2 days ago
Work mode
Work from home
Eligibility
Open to freshers as well as candidates with experience. Immediate joining preferred.
Resume
Required to apply

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Job description

Overview

Writer Business Services Private Limited is hiring for Naaptol in a remote role focusing on inbound and outbound customer service support. The compensation is performance-based with variable pay linked to specific activities.

Compensation Details

  • Earn ₹50 for every upsell order completed
  • ₹2.50 for each post-sale call handled
  • ₹10 per abandoned order managed
  • ₹10 for each SCW order processed
  • ₹1 per verification call made
  • ₹1.40 per NDR call performed
  • Inbound order pay: ₹7 per order for Telugu language, ₹12 per order for Kannada language

Expectations and Schedule

Work is remote with availability required between 6:00 AM and midnight. Shifts will rotate within this timeframe.

Requirements

  • Proficiency in either Kannada or Telugu language
  • Must have own laptop and reliable internet connection
  • Good quality headset with microphone for calls
  • Basic skills in computer usage
  • Strong communication abilities and experience managing customers effectively

Additional Information

Both freshers and experienced individuals are encouraged to apply. Preference will be given to those who can join immediately.

How they work

Communication Time Management Adaptability Customer Focus Digital Literacy

Languages

Tech Mahindra Chargebee

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