Human Resources Supervisor

Position Overview

The Human Resources Supervisor role focuses on supporting employee relations and ensuring recruitment processes adhere to legal and company standards. This position involves assisting management in employee-related matters, maintaining employee files accurately, and providing information about HR policies and programs.

Key Duties and Responsibilities

• Monitor and track employee relations issues, ensuring timely resolution and follow-up.
• Support leadership in managing and addressing HR concerns.
• Oversee hiring and recruitment processes to ensure compliance with local, state, federal laws, and company policies.
• Communicate HR programs, policies, and guidelines to employees and address their questions and concerns.
• Maintain accurate records such as interview documents and employment eligibility forms.
• Assist with logistics and administrative tasks related to annual employee surveys.
• Handle telephone communication professionally, recording messages.
• Help management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching staff.
• Adhere to company safety and security protocols and report incidents appropriately.
• Maintain confidentiality of sensitive company information.
• Greet and acknowledge guests according to company standards.
• Communicate clearly and professionally, including phone etiquette.
• Collaborate positively with team members to achieve common objectives and respond appropriately to employee concerns.
• Use computer systems and point-of-sale technology for work-related information management.
• Perform physical tasks such as moving or lifting items up to 10 pounds.
• Fulfill other duties as assigned by supervisors.

Qualifications

• Minimum education: High school diploma or equivalent (G.E.D.).
• At least one year of relevant work experience in human resources or related functions.
• Minimum of one year in a supervisory role.
• No specific certifications required.

Additional Information

This role is based in Doha, Qatar, at the Ras Abu Abboud Street location. It is a full-time, non-management position requiring onsite presence. The company is committed to diversity and equal opportunity employment, valuing the unique backgrounds and talents of its associates.

The Ritz-Carlton is renowned worldwide for exceptional luxury service standards, and this position involves upholding those standards with professionalism and courtesy. Working here allows the employee to grow professionally in a multicultural and supportive environment as part of a global hospitality leader associated with Marriott International.