HR Operations Team Leader

Overview

We are searching for an experienced HR Operations Team Leader to oversee the daily functions of the HR Operations team. This role focuses on enhancing both manager and employee experiences through effective management and strategic initiatives. The successful candidate will lead a team providing transactional and advisory HR services, ensuring smooth and compliant HR operations.

Key Responsibilities

• Deliver precise and uniform HR transactional activities within the operations team.
• Evaluate and recommend solutions and processes to uphold a professional and competent HR service.
• Assess training needs and staff development opportunities to boost employee performance aligned with company objectives.
• Lead development of HR functions and support implementations of initiatives and best HR practices.
• Incorporate industry best practices and learnings into HR program planning.
• Offer consultative support to employees at all levels on policies and procedures.
• Enhance communication channels between employees and management and provide guidance on conflict resolution, compliance, and dispute prevention.
• Contribute to strategy creation and execution for employee relations and organizational planning.
• Support planning, launching, and sustaining labor relations, employee relations, diversity, equity, and compensation programs.
• Advise management and workforce on equal employment opportunity matters and related complaints.
• Spot opportunities for applying HR controls that optimize service quality in the organization.
• Review existing HR processes to suggest innovative, efficient, and effective improvements.
• Consult management on performance, organizational structure, and leadership development; perform needs assessments to enhance job and company-wide performance.

Required Knowledge and Skills

• Extensive understanding of HR operations covering employee lifecycle, payroll, benefits administration, and HRIS.
• Strong analytical capabilities to evaluate HR data, discern trends, and advise based on data insights.
• Proficiency in HRIS platforms and payroll management software for streamlined operations and accurate reporting.
• Experience leading projects and managing change within HR environments.
• Excellent communication and interpersonal skills to work effectively with various stakeholders and foster a constructive workplace environment.
• Experience with ERP systems, specifically SAP functional expertise, is essential.

Experience Requirements

• At least 8 years of general professional experience with a minimum of 5 years directly relevant to HR operations.
• Experience working in the GCC region for at least 2 years is advantageous.